[Framers] Win 10 Build 1709 Breaks FrameMaker Ability to make PDF.

Tue May 8 13:10:36 PDT 2018

OK, so here's the full explanation:

I can Save as PDF and I can print the book as a PDF using the Adobe PDF printer (with Print to File not selected), but all of a sudden, I cannot select Print to File and print any FM book/file to a postscript file so that I can distill this file to a PDF, which has distinct advantages as we all know when working with certain FM books. The ability to print any FM file in either FM10 or 12 to a postscript file on Windows 10 has just cr*pped out totally. Any and all thoughts are sincerely appreciated.

TVB

Tammy Van Boening
Tammy dot vanboening at spectrumwritingllc dot com
www.spectrumwritingllc.com

-----Original Message-----
From: Framers <framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com> On Behalf Of tammyvb at spectrumwritingllc.com
Sent: Tuesday, May 8, 2018 1:46 PM
To: 'An email list for people using Adobe FrameMaker software.' <framers at lists.frameusers.com>
Subject: Re: [Framers] Win 10 Build 1709 Breaks FrameMaker Ability to make PDF.

Just tried this and I get exactly the same message as before. 

TVB

Tammy Van Boening
Tammy dot vanboening at spectrumwritingllc dot com www.spectrumwritingllc.com

-----Original Message-----
From: Framers <framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com> On Behalf Of John Sgammato
Sent: Tuesday, May 8, 2018 1:38 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] Win 10 Build 1709 Breaks FrameMaker Ability to make PDF.

When you check *Generate Acrobat Data*, then *Print to File* is automatically checked.
Uncheck *Print to File* and click *Print*.
I find this gets around the system font issue and goes faster with no noticeable quality or performance penalty.

On Tue, May 8, 2018 at 3:34 PM, <tammyvb at spectrumwritingllc.com> wrote:

> OK, on May 6th, my PC evidently took Windows 10 updates and I am on 
> Windows 10 Build 1709. Like Oran, my system is now unable to create a 
> PDF using the Print to File option, but the message that I am 
> receiving is the long forgotten and improperly worded issue about 
> relying on system fonts and not using document fonts:
>
> When you create a PS file, you must rely on system fonts and use 
> document fonts. Please go to printer properties, "Adobe PDF Settings"
> page and turn OFF the option "Rely on system fonts only; do not use document fonts."
>
> I went and checked and in BOTH places where this option should be 
> TURNED ON is indeed turned on. (Adobe PDF Printing Preferences and 
> Adobe PDF Printer Properties > Advanced > Printing Default.)
>
> I have had this option checked in both places on multiple systems 
> since the cows came home and now, all of a sudden, this Windows 10 
> system on which it had been working before just cr*pped out after this 
> last round of updates.
>
> I could understand if ALL options to print to a PDF died a miserable 
> death, but why just this one if nothing apparently has changed about 
> the option being selected?
>
> GRRR. . . can you hear me banging my head against the proverbial brick 
> wall?
>
> TIA,
>
> TVB
>
>
>
> Tammy Van Boening
> Tammy dot vanboening at spectrumwritingllc dot com 
> www.spectrumwritingllc.com
>
> -----Original Message-----
> From: Framers <framers-bounces+tammyvb=spectrumwritingllc.com at lists.
> frameusers.com> On Behalf Of quills
> Sent: Saturday, May 5, 2018 10:18 PM
> To: An email list for people using Adobe FrameMaker software. < 
> framers at lists.frameusers.com>
> Subject: Re: [Framers] Win 10 Build 1803 Breaks FrameMaker Ability to 
> make PDF.
>
> Since Windows 10 was released, several years ago, it has been noted in 
> the Windows community forums that Windows 10 hijacks PDF. This is a 
> Known issue, one that Adobe is upset about and Microcrap isn’t.
>
> As usual, Microsoft is the most prolific malware on the market.
>
> > On May 5, 2018, at 13:16, Oran Petersen <orandeep at comcast.net> wrote:
> >
> > On May 2nd I upgraded all 4 of my Win 10 machines to the latest 
> > build,
> 1803. This is a major do for Win 10. Today I unsuccessfully attempted 
> to create a PDF from Frame. Save As PDF, Print, Print to file, etc.
> all gave the same FrameMaker error: "Cannot print because the selected 
> default printer is not compatible with FrameMaker. (cannot query 
> escape 768)". I changed the default printer and tried different 
> methods with the same results. I tested both FrameMaker 2017 (TCS) and 
> FrameMaker 2015. I tried two different computers, one with 2015. Same 
> results. Creating a PDF from Word or other non Adobe apps works fine.
> > I then rolled back Win 10 1803 to the previous build, and all became
> well. Bear in mind that unless you disable the builds, it will come 
> back like the build from hell. I created one PDF, and then checked Win Updates.
> It was already installing 1803 again within about 10 minutes. I paused 
> it to shut it down.
> > If anyone has a cure for this please let all of us know. I see this 
> > as a
> major bug between Adobe and Microsoft that they will have to fix. It 
> is amazing to me that two major Adobe products, both part of a common 
> suite, stop talking due to a Win OS upgrade.
> > If you have more info on this, please share.
> > Oran Petersen
> > _______________________________________________
> >
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