[Framers] Windows 10 updates disables FM printing

Ken Poshedly poshedly at bellsouth.net
Mon May 28 19:11:43 PDT 2018


"Quills",
Your sarcasm is noted. I'm just looking for help trying to ward off future problems with Windows 10 updates. And this is the first update since I was "forced" into Windows 10 that has caused this problem.

Going back to Windows 7 (which I liked) might be tempting, but in the long run, it'll wind up just like Windows XP, forgotten and unsupported.

      From: quills <quills at airmail.net>
 To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com> 
 Sent: Monday, May 28, 2018 5:27 PM
 Subject: Re: [Framers] Windows 10 updates disables FM printing
   
Sue Microsoft in a class action suite for monopolistic actions. 

> On May 27, 2018, at 12:27, Robert Lauriston <robert at lauriston.com> wrote:
> 
> Upgrade to Windows 7 or 8.1.
> 
>> On Sun, May 27, 2018 at 9:53 AM, Ken Poshedly <poshedly at bellsouth.net> wrote:
>> 
>> Here's something I didn't need to have happen on a Saturday night. And I suspect the cause seems to be Windows 10 updates.
>> 
>> Worked on some FM 10.0 files Saturday morning and all was well and was able to print to my Samsung C1810W color laserjet printer.
>> 
>> I knew Windows had downloaded updates the night before because I was prompted to do a restart. I postponed the restart until I completed my work. Sometime later in the day on Saturday when I was out cutting the lawn, the automatic restart occurred and the Windows 10 updates finished installing.
>> 
>> Late that night when I tried to print in FrameMaker, I got a pop-up with "FrameMaker" in the top left corner and the statement, "Cannot print because the selected default printer is not compatible with FrameMaker. (Cannot query escape 768.)" This also occurred when I tried to print to the "Adobe" printer as well.
>> 
>> By the way, it prints a Word file just fine. And NO, I did not diddle with FM or do anything else today with it.
>> 
>> After doing some online searching, I learned how to go back to the previous Windows 10 "build" and now can print once more from FM.
>> 
>> But now I'm paranoid about Windows 10 updates once more screwing with my settings. I am aware that I can somehow install only the updates I want but not others.
>> 
>> So what gives and how to end this predicament? Details please.
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