[Framers] Can't Save As PDF or Print to Adobe PDF Printer, Windows 10

[Lin Sims]

Adobe is working with it. Thanks to them, we've narrowed it down to "not
all SVG files" but "any SVG created by pasting a photograph into a Visio
file that is exported to SVG".

On Tue, Sep 11, 2018 at 4:16 AM Gust, Dieter <Dieter.Gust at itl.eu> wrote:

> I checked FM 2019 with an imported SVG file: no crash!
> Please send an SVG file
>
> Regards Dieter Gust
> dieter.gust at itl.eu
> itl AG
> -----Ursprüngliche Nachricht-----
> Von: Framers <framers-bounces+dieter.gust=itl.eu at lists.frameusers.com> Im
> Auftrag von Lin Sims
> Gesendet: Montag, 10. September 2018 19:59
> An: Frame Users <framers at lists.frameusers.com>
> Betreff: Re: [Framers] Can't Save As PDF or Print to Adobe PDF Printer,
> Windows 10
>
> Would anyone who has the Shiny! New! Improved! FrameMaker 2019 be willing
> to see if it, also, crashes when an SVG file is included? I'm even willing
> to provide a small SVG file that can be used to test with.
>
> On Mon, Sep 10, 2018 at 9:14 AM Lin Sims <ljsims.ml at gmail.com> wrote:
>
> > I've added this as a Bug on the Adobe Tracker:  FRMAKER-5286
> > https://tracker.adobe.com/#/view/FRMAKER-5286
> >
> > On Sat, Sep 8, 2018 at 12:44 PM Lin Sims <ljsims.ml at gmail.com> wrote:
> >
> >> Windows 10 strikes again, it seems. As all may recall, the 1803 build
> >> of Windows 10 bolluxed the ability of Framemaker to create PDF files.
> >> Microsoft supposedly fixed this issue in July.
> >>
> >> Except not quite. We use SVG images in our Framemaker files, and as
> >> of August 31, my coworker, who is on Windows 10, *cannot *create a
> >> PDF. In fact, Frame freezes and has to be killed via TaskManager.
> >>
> >> I have Windows 7 on my work computer, and I *can *create a PDF from
> >> the same files he can't.
> >>
> >> On my home computer, I have Windows 10 and Framemaker 2017 (same
> >> versions as my coworker has at work). I tested several different
> >> documents, and got the same results he did.
> >>
> >> We have fully updated Windows and fully updated Framemaker 2017 and
> >> fully updated Acrobat Pro DC. I have tried switching from RGB to CMYK
> >> with no success. I also tried running Framemaker in Windows 7
> >> compatibility mode, with no success.
> >>
> >> Who do I scream at at Microsoft to get this *FIXED*? We can,
> >> obviously, workaround by using Visio files instead, but that means
> >> wrapping the sheet size to the image, which is going to play hob with
> >> making changes if we need to later on. Not a deal breaker, but damned
> >> inconvenient and it wouldn't be necessary if Microsoft hadn't broken
> things to begin with.
> >> Lin Sims
>
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-- 
Lin Sims