[Framers] Print to PDF w/ FM12 and Windows 10

[Lin Sims]

FYI, I'm unsure if this is actually a FrameMaker problem or a problem with
how Visio saves out to SVG or a problem with the Windows 10 OS.

Our workflow is:

1. Paste a JPG into Visio
2. Add some text
3. Save the result out to SVG
4. Import into FrameMaker
5. Save as PDF (or Print with Adobe PDF as the printer)

If we do this on a Windows 7 machine, there's no issue.
If we do this on a Windows 10 machine, Frame locks up and no PDf is
created. Sometimes a .tps is created, sometimes not.

I've an ongoing discussion with someone at Adobe. There was a gap of a few
days, but I just sent them a Visio file and the generated SVG for them to
test with. Guaranteed failure, so maybe it'll help them figure out what's
going on.



On Thu, Sep 27, 2018 at 3:50 PM <tammyvb at spectrumwritingllc.com> wrote:

> Thank you!
>
> Tammy Van Boening
> Tammy dot vanboening at spectrumwritingllc dot com
> www.spectrumwritingllc.com
>
> -----Original Message-----
> From: Framers
> <framers-bounces+tammyvb=spectrumwritingllc.com at lists.frameusers.com> On
> Behalf Of Jeff Coatsworth
> Sent: Thursday, September 27, 2018 9:46 AM
> To: An email list for people using Adobe FrameMaker software.
> <framers at lists.frameusers.com>
> Subject: Re: [Framers] Print to PDF w/ FM12 and Windows 10
>
> For the majority of cases, yes the 1803 Update is safe - Linda's got a bug
> logged with Adobe (
>
> Adobe Tracker:  FRMAKER-5286 https://tracker.adobe.com/#/view/FRMAKER-5286
> )
> about SVG images.
>
>
>
> ________________________________
> From: Framers
> <framers-bounces+jeff.coatsworth=jonasclub.com at lists.frameusers.com> on
> behalf of tammyvb at spectrumwritingllc.com <tammyvb at spectrumwritingllc.com>
> Sent: September 27, 2018 11:26 AM
> To: framers at lists.frameusers.com
> Subject: [Framers] Print to PDF w/ FM12 and Windows 10
>
> OK,
>
>
>
> I have held off all updates to my Windows 10 system ever since the snafu w/
> FM and the inability to print to PDF as a result. Does anyone know/can
> confirm that this "feature" has been resolved w/ the updates? If I take
> updates now, are the cumulative so that hopefully, I get the fix included?
>
>
>
> TIA,
>
>
>
> TVB
>
>
>
> Tammy Van Boening
>
> Tammy dot vanboening at spectrumwritingllc dot com
>
> www.spectrumwritingllc.com<http://www.spectrumwritingllc.com>
>
>
>
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-- 
Lin Sims