[Framers] [SPAM-heur] Re: FrameMaker 12 > FrameMaker 2019 release file issue

[Harrington, Matthew (Contractor)]

Thank you for the info, Rick. A bit of a surprise for us, but good to know moving forward.

Matt

-----Original Message-----
From: Framers <framers-bounces+matt.harrington.contractor=usap.gov at lists.frameusers.com> On Behalf Of Rick Quatro
Sent: Tuesday, April 23, 2019 12:37 PM
To: 'An email list for people using Adobe FrameMaker software.' <framers at lists.frameusers.com>
Subject: [SPAM-heur] Re: [Framers] FrameMaker 12 > FrameMaker 2019 release file issue

You can't open a FrameMaker file created with a later version with an earlier version of FrameMaker. In other words, if you have FrameMaker 12, you can't open FrameMaker 2019 files. If you are going to work in a mixed environment, you can save the files as MIF (Maker Interchange File) and those will open in the earlier version. Or, take a look at my ConvertDocs
script:

http://www.frameexpert.com/store

Rick

Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-729-6746
www.frameexpert.com/store/



-----Original Message-----
From: Framers <framers-bounces+rick=rickquatro.com at lists.frameusers.com> On Behalf Of Harrington, Matthew (Contractor)
Sent: Tuesday, April 23, 2019 2:29 PM
To: framers at lists.frameusers.com
Subject: [Framers] FrameMaker 12 > FrameMaker 2019 release file issue

Hi Framers,

A quick question if I may. I am on Adobe FrameMaker 12 and a new colleague was recently given a laptop with Adobe FrameMaker 2019 release on it.
However, when I try to open his FrameMaker files on my FrameMaker 12 I receive the following error.

[cid:image001.jpg at 01D4F9D0.1B160A10]

Conversely, he has the same issue when trying to update the book since all of the files were created with FrameMaker 12.

Are Adobe FrameMaker 12 and the Adobe FrameMaker 2019 release that incompatible? In other versions I have worked with (e.g., 7.0 > 9.0) I don't remember encountering this problem.

Thank you,
Matt H.
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