[Framers] How Install FrameMaker Update Patches on Old FM Versions?

[Kevin Ryan]

Hello,

We are migrating and updating scads of accumulated FrameMaker documents into Confluence, using the old FrameMaker version 7.2 (with MIf2Go as a converter).  Yes, I know this is an old version, but it works.

My old PC is being decommissioned and I'm reinstalling FrameMaker 7.2 on a new Windows 10 machine.  When I visit the FrameMaker patch web page at
https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows I see two patches applicable for FrameMaker 7.2 that I want to install.  My problem is I forget just how I am supposed to handle the downloaded patches' Zip folders.  When I unzip it one in place within the Downloads folder and click its contained setup.exe program, a wizard starts but gives me an ominous "Severe" error popup (not elaborating what is so severe), followed by an off-the-wall message that "The system is running very low on disk. You need to free up at least 40 MB of space" when in fact my hard drive has plenty of space.

Alternatively, I also tried clicking Help > Updates from within the FrameMaker program itself, but this produces a pop up "Uploading Adobe Online Components" highlighting "AWEXFiles.txt" followed by a message that reads "There was a problem connecting to Adobe Online" and "Adobe Online Error;File Could Not Be Downloaded."

Am I doing something wrong?  Any tips from you FrameMaker mavens would be appreciated. Maybe it's an Adobe end-of-life statement for version 7.2.

Thank you,

Kevin Ryan

Harriscomputer

Kevin Ryan
Technical Writer, Research & Development
P: 802-865-1170x82412
E: kryan at harriscomputer.com


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