[Framers] Can't open character palette or hex input

[john.x.posada at us.hsbc.com]

Can you change your screen resolution to make your desktop bigger, move the pallet to center, then revert the desktop resolution?

-----Original Message-----
From: Framers [mailto:framers-bounces+john.x.posada=us.hsbc.com at lists.frameusers.com] On Behalf Of Fred Ridder
Sent: Friday, January 04, 2019 10:58 AM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] Can't open character palette or hex input

Based on no evidence whatsoever, my guess is that the character palette somehow became parked at a location beyond the bounds of your desktop. But I'm afraid that I don't remember the trick for recovering off-desktop palettes.

-FR

________________________________
From: Framers <framers-bounces+docudoc=hotmail.com at lists.frameusers.com> on behalf of Lin Sims <ljsims.ml at gmail.com>
Sent: Friday, January 4, 2019 10:31 AM
To: Frame Users
Subject: [Framers] Can't open character palette or hex input

As above. I wanted to use the character palette to insert a checkmark.
Clicked Insert > Character > Character Palette.

Nothing. No error message, no character palette, just a bunch of nothing. I even restarted Frame.

Obviously, I can use the Windows Charmap instead, but I find it very puzzling that the character palette is suddenly not working for me. I've got Frame 2019 to the latest patch available. Has anyone else noticed this, or am I just special?

--
Lin Sims
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