[Framers] What is going on with Adobe Licensing for FrameMaker?

Lin Sims ljsims.ml at gmail.com
Tue Oct 22 09:48:46 PDT 2019


I haven't heard this, and I'd be suspicious of someone calling you, too.
Sounds too much like the "your Windows license is about to expire" scam
calls.

If I were you (or your boss), I would contact Adobe support directly and
ask about this.

On Tue, Oct 22, 2019 at 11:22 AM Simon BUCH <simon.buch at m-ais.com> wrote:

> Hello FrameUsers,
>
> My boss just received a telephone call from an Adobe licensing
> specialist this afternoon indicating that Adobe will be switching OFF
> perpetual licenses [both for new & renewal] WORLDWIDE for
> * Adobe Technical Communication Suite
> * Adobe FrameMaker
> * Adobe FrameMaker Publishing Server
> * Adobe RoboHelp
> * Adobe RoboHelp Server
>
>
> According to an "Adobe Community" posting by Amitoj SINGH [Product
> Manager, Adobe Technical Communication Tools]:
>      "Customers will still be able to purchase perpetual licenses of all
> the above-mentioned products through Channel (Adobe authorized
> resellers) under Transactional Licensing Program (TLP) and Cumulative
> Licensing Program (CLP) even after 1 July 2019.
>      Customers who are currently enrolled for Adobe Software Assurance
> (ASA) or Maintenance and Support (M&S) plans for any of the
> above-mentioned products will continue to avail of all the benefits for
> these programs till the expiry date of the current contract."
>
>
> As the call centre licensing specialist gave the impression that the TLP
> and CLP programmes require the products to have access to Adobe servers.
> This has caused a PANIC in my office as most of my customers are located
> in a number of different countries, inside tightly controlled corporate
> and/or military grade networks that have NO access to Adobe online
> services.
>
> My customers require a stable, reliable publishing environment where
> workstation configuration is tightly controlled, safely protected from
> access of update servers.
>
> Does this mean that Adobe is switching to requiring ALL FrameMaker and
> TCS users to have access to the internet 100% of the time?
> Or was the Adobe licensing specialist inaccurate with the information?
>
> Regards
> // Simon BUCH -- M-AIS
>
>
>
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-- 
Lin Sims


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