[Framers] What is going on with Adobe Licensing for FrameMaker?

Syed Zaeem Hosain Syed.Hosain at aeris.net
Wed Oct 23 10:48:02 PDT 2019 

Unfortunately, this is essentially the kind of "licensing" and upgrade pricing policy changes that I expected some years ago when the subscription versions were released.

I stopped using FM for _all new_ documents after version 12 and switched to writing all my new documents to TeX ... my needs may be different from yours, of course!

And I found alternatives to other Adobe products I was using. With one exception: Adobe Acrobat Pro, but I am testing an alternative for this too. FWIW, I love the instant PDF output visual feedback I get from one of my TeX tools, so I don't use Adobe Acrobat for any TeX documents either!

Now, when I bring up an old FM document for editing a new version, I "convert" it (manually) to TeX and do not look back for future versions.

Because the upgrade pricing and subscription licensing approach for FrameMaker simply does not work for me (I emphasize: for me) anymore, period. 

As an early adopter of FrameMaker since 1988 (on a Sun 3/50), I remain disappointed by this, but it became time to move on ... like all things in life! I am still on this list more out of habit than anything else. 😊

Z

-----Original Message-----
From: Framers <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com> On Behalf Of Lin Sims
Sent: Tuesday, October 22, 2019 1:20 PM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] What is going on with Adobe Licensing for FrameMaker?

And here is a link to the CLP and TLP information:

https://www.adobe.com/howtobuy/buying-programs/clp-tlp.html

On Tue, Oct 22, 2019 at 4:02 PM Lin Sims <ljsims.ml at gmail.com> wrote:

> I thought I remembered about this. The same rumour came up in June, 
> and this was the information given then by Amitoj Singh:
>
> As of July 1st, 2019, the Software Assurance (ASA) and Maintenance & 
> Support (M&S) programs were discontinued, although people who have 
> contracts under those programs will continue to have the same support 
> until their contract end date.
>
> However, *customers can still purchase perpetual licenses* under the 
> Transactional Licensing Program (TLP) and Cumulative Licensing Program
> (CLP) from Adobe and from Adobe authorized resellers.
>
> This is a link to the thread I started on the Adobe forums about this 
> issue, with the official answer.
>
>
> https://community.adobe.com/t5/FrameMaker/Perpetual-Licenses-for-Frame
> Maker-and-TCS/m-p/10494707#M61467
>
>
> He also provided an email address for those with further questions:
> techcomm at adobe.com
>
> I haven't heard that these programs are going away, but I'm perfectly 
> willing to ask. :)
>
>
> On Tue, Oct 22, 2019 at 3:47 PM Harding, Dan <dharding at illinois.edu>
> wrote:
>
>> If this is indeed the case (it would be nice to get something 
>> definitive from Adobe directly, not just second-hand interpretations 
>> that are all over the map), then I think a lot of users will be stand 
>> pat on FM2019 for a considerable period of time, at least until it is 
>> no longer compatible with Windows 14, or whatever version breaks it.
>>
>> -Dan
>>
>> -----Original Message-----
>> From: Framers 
>> <framers-bounces+dharding=illinois.edu at lists.frameusers.com>
>> On Behalf Of Richard Melanson
>> Sent: Tuesday, October 22, 2019 2:43 PM
>> To: An email list for people using Adobe FrameMaker software. < 
>> framers at lists.frameusers.com>
>> Subject: Re: [Framers] What is going on with Adobe Licensing for 
>> FrameMaker?
>>
>> Either or both of these happening "stinks" shame on Adobe.
>>
>> Adobe is discontinuing support for any type of upgrade for perpetual 
>> licenses.
>> Adobe will be switching OFF perpetual licenses [both for new & 
>> renewal] WORLDWIDE.
>>
>>
>>
>> Richard Melanson
>> Technical Writer|HighRes Biosolutions 
>> T:781.932.1912x1160|rmelanson at highresbio.com
>> www.highresbio.com???
>>
>> This e-mail message may contain confidential information and may not 
>> be used by anyone but the intended recipient.  If you are not the 
>> intended recipient, you are hereby notified that any use or 
>> dissemination of this message is strictly prohibited. If you received 
>> this message in error, please notify HighRes Biosolutions immediately 
>> by reply email.  Then delete this message from your system.  Thank 
>> you.-----Original Message-----
>> From: Framers [mailto:framers-bounces+rmelanson=
>> highresbio.com at lists.frameusers.com] On Behalf Of Jeff Coatsworth
>> Sent: Tuesday, October 22, 2019 3:34 PM
>> To: An email list for people using Adobe FrameMaker software. < 
>> framers at lists.frameusers.com>
>> Subject: Re: [Framers] What is going on with Adobe Licensing for 
>> FrameMaker?
>>
>> All that means is that you won't get a break on the cheaper upgrade 
>> to the latest version. You still will be able to get a perpetual 
>> license for
>> FM2019 - you'll just pay more for it.
>>
>>
>> ________________________________
>> From: Framers <framers-bounces+jeff.coatsworth= 
>> jonasclub.com at lists.frameusers.com> on behalf of Richard Melanson < 
>> rmelanson at highresbio.com>
>> Sent: October 22, 2019 3:30 PM
>> To: An email list for people using Adobe FrameMaker software.
>> Subject: Re: [Framers] What is going on with Adobe Licensing for 
>> FrameMaker?
>>
>> Below is an email received from Adobe in May.
>> -----------------------------
>>
>> Richard Melanson
>> Technical Writer|HighRes Biosolutions 
>> T:781.932.1912x1160|rmelanson at highresbio.com
>> www.highresbio.com???<http://www.highresbio.com???>
>>
>> This e-mail message may contain confidential information and may not 
>> be used by anyone but the intended recipient.  If you are not the 
>> intended recipient, you are hereby notified that any use or 
>> dissemination of this message is strictly prohibited. If you received 
>> this message in error, please notify HighRes Biosolutions immediately 
>> by reply email.  Then delete this message from your system.  Thank you.From: Anuj Alok [mailto:
>> aalok at adobe.com]
>> Sent: Friday, May 17, 2019 2:31 PM
>> Subject: RE: 2019 Adobe Technical Communication Suite
>>
>> Richard
>>
>> Just to give you a heads up, within few months Adobe is discontinuing 
>> support for any type of upgrade for perpetual licenses. The Adobe 
>> Software assurance is getting eliminated.
>>
>> I would recommend if you want to upgrade your Adobe Technical 
>> communication Suite to the latest version then now is the right time.
>>
>> The cost would around 600 USD. That's the best which we can offer. Do 
>> speak to your internal team and let me know as I would be able to 
>> upgrade the suite from 2017 to 2019 now. This option of upgrade won't 
>> be there after some time.
>>
>> Regards,
>> Anuj
>> -----------------------------------
>>
>>
>> -----Original Message-----
>> From: Framers [mailto:framers-bounces+rmelanson=
>> highresbio.com at lists.frameusers.com] On Behalf Of Lin Sims
>> Sent: Tuesday, October 22, 2019 12:49 PM
>> To: An email list for people using Adobe FrameMaker software. < 
>> framers at lists.frameusers.com>
>> Subject: Re: [Framers] What is going on with Adobe Licensing for 
>> FrameMaker?
>>
>> I haven't heard this, and I'd be suspicious of someone calling you, too.
>> Sounds too much like the "your Windows license is about to expire" 
>> scam calls.
>>
>> If I were you (or your boss), I would contact Adobe support directly 
>> and ask about this.
>>
>> On Tue, Oct 22, 2019 at 11:22 AM Simon BUCH <simon.buch at m-ais.com> wrote:
>>
>> > Hello FrameUsers,
>> >
>> > My boss just received a telephone call from an Adobe licensing 
>> > specialist this afternoon indicating that Adobe will be switching 
>> > OFF perpetual licenses [both for new & renewal] WORLDWIDE for
>> > * Adobe Technical Communication Suite
>> > * Adobe FrameMaker
>> > * Adobe FrameMaker Publishing Server
>> > * Adobe RoboHelp
>> > * Adobe RoboHelp Server
>> >
>> >
>> > According to an "Adobe Community" posting by Amitoj SINGH [Product 
>> > Manager, Adobe Technical Communication Tools]:
>> >      "Customers will still be able to purchase perpetual licenses 
>> > of all the above-mentioned products through Channel (Adobe 
>> > authorized
>> > resellers) under Transactional Licensing Program (TLP) and 
>> > Cumulative Licensing Program (CLP) even after 1 July 2019.
>> >      Customers who are currently enrolled for Adobe Software 
>> > Assurance
>> > (ASA) or Maintenance and Support (M&S) plans for any of the 
>> > above-mentioned products will continue to avail of all the benefits 
>> > for these programs till the expiry date of the current contract."
>> >
>> >
>> > As the call centre licensing specialist gave the impression that 
>> > the TLP and CLP programmes require the products to have access to 
>> > Adobe
>> servers.
>> > This has caused a PANIC in my office as most of my customers are 
>> > located in a number of different countries, inside tightly 
>> > controlled corporate and/or military grade networks that have NO 
>> > access to Adobe online services.
>> >
>> > My customers require a stable, reliable publishing environment 
>> > where workstation configuration is tightly controlled, safely 
>> > protected from access of update servers.
>> >
>> > Does this mean that Adobe is switching to requiring ALL FrameMaker 
>> > and TCS users to have access to the internet 100% of the time?
>> > Or was the Adobe licensing specialist inaccurate with the information?
>> >
>> > Regards
>> > // Simon BUCH -- M-AIS
>> >
>> >
>> >
>> > _______________________________________________
>> >
>> > This message is from the Framers mailing list
>> >
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>>
>>
>>
>> --
>> Lin Sims
>> _______________________________________________
>>
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>
>
> --
> Lin Sims
>


--
Lin Sims
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