[Framers] Resp. HTML issue

[Alan Litchfield]

It's one of the reasons I gave up on FM. On one occasion in a hotel 
room, spending 12 hours with Adobe techs trying to enable license 
authentication because it thought I was still in the US, when I was in 
Nelson, NZ. So many others...

Alan

On 12/03/20 08:05, Robert Lauriston wrote:
> I've had numerous problems with roaming profiles over the years.
>
> https://social.technet.microsoft.com/Forums/windows/en-US/86ba95ad-7367-4985-83d6-4b218c3a31c4/disable-roaming-profiles?forum=win10itprosetup
>
> On Wed, Mar 11, 2020 at 11:53 AM Doug <dbailey4117 at gmail.com> wrote:
>> Whelp, after 30 minutes on the phone with Adobe, we got it fixed at the
>> cost of removing my existing FM profile and starting out with a new one.
>>
>> Very annoying.
>>
>> Basically something became corrupted in the profile, which is located here:
>>
>> C:\Users\<username>\AppData\Roaming\Adobe\FrameMaker
>>
>> My profile was in a folder named 14.  Renaming this to something else makes
>> Frame create a new one when you next restart it.
>>
>> I was able to restore my PDF preferences just by specifying my Print
>> preferences in the Distiller dialog.  Restoring my HTML customizations was
>> only a little more complicated.  I made sure the Publish to HTML process
>> was working soundly using a new default STS file.  Then I closed Frame,
>> replaced the default STS with a copy of my custom STS, then restarted
>> Frame.  Seamless so far.
>>
>> At least my STS file didn't become corrupt.
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-- 
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140