[Framers] Acrobat glitches

[Doug]

I concur...this is a browser issue.  Open the browser settings and
configure it to open PDFs instead of downloading them.



On Thu, Mar 12, 2020 at 4:32 PM Jeff Coatsworth <
Jeff.Coatsworth at jonasclub.com> wrote:

> Isn't that behaviour governed by the browser?
>
>
> ________________________________
> From: Framers <framers-bounces+jeff.coatsworth=
> jonasclub.com at lists.frameusers.com> on behalf of Ken Poshedly <
> poshedly at bellsouth.net>
> Sent: March 12, 2020 4:29 PM
> To: Framers List
> Subject: [Framers] Acrobat glitches
>
> OK Gang,
>
> While not directly a FrameMaker problem, it IS Adobe-related and I don't
> know how to fix it.
>
> Up until Tuesday of this week, all pdf files that I accessed -- whether
> they are on my on terminal or online -- automatically opened in Adobe
> Acrobat 9 Professional (which I legitimately own).
>
> On Tuesday morning, my son emailed me an I-9 form as a pdf file that
> required electronic completion. (It is from a prospective employer for him
> and he was not computer-literate enough to handle it.) That file would not
> open in my Acrobat app, probably because it was created with a much newer
> version of Acrobat (or similar tool). Instead, I got an Adobe Acrobat error
> box stating "Invalid enumerated value" faults on several lines.
>
> So I downloaded Adobe Reader DC so that at least I could open the I-9
> file. So far, so good. I was then able to electronically complete the form
> (name and address data). Great. So I closed out Adobe Reader but left it
> installed.
>
> Later that day while trying to open an online pdf file that I needed to
> access, I discovered that instead of letting me view the file, my system
> now downloads the file (into my Downloads folder) where I can open it in my
> Acrobat 9 Professional application.
>
> This is NOT what I want, I just wanted to VIEW it online. So I figured the
> new Adobe Reader installation somehow affected things, so I uninstalled
> Reader. But that didn't help. As a matter of fact, I then began getting a
> error box when I opened any pdf file in Acrobat telling me that my license
> had expired and I needed to uninstall and then reinstall Acrobat (or else
> consult with my IT administrator).
>
> I then uninstalled Acrobat 9, then re-installed it. Well, the expired
> license error box no longer pops up, but my system still refuses to open
> online pdf files for me to view but only downloads them (and I can then
> open them in Acrobat).
>
> I also have FrameMaker 10 installed, but that has NEVER been a problem and
> it is not part of this mess.
>
> So what gives? What was changed and how can I set things back to the way
> they were before that danged Reader app was installed and uninstalled so
> that I can view online pdf files?
> -- Ken in Atlanta
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