[Framers] Adobe Acrobat Pro XI Distiller issue

[tammyvb spectrumwritingllc.com]

Hi Caroline, Rick, and Reng,

I figured that it would be easier to answer everyone in one fell swoop.

First, thank you everyone for all the responses. This list is always so awesome!

Ok, first, nope . . . Nothing in terms of graphics has changed in the book. More text was added with basic formatting such as Body and Heading levels, but that’s it.

Second, thank you for walking me through the ins and outs of setting job options through the Publishing pod. I have not produced PDFs this way before and was too frazzled to think it through last night.

Third, in a desperate attempt to get myself up and running, I removed the headless Distiller from my apps, closed any open PDFs (even though none of them should have impacted the PDF I was trying to generate -they were in different out folders, etc), ran a repair on Acrobat and relaunched Distiller and tried again. . . And voila - the PDF was generated just as expected!  So, what got hosed in Acrobat between Wednesday and Thursday, I have absolutely no ideas. I didn’t take any Windows updates, and obviously based on their ages, no updates to FM or Acrobat either.

And just for grins and giggles, I tried one more thing as well. I opened all the other PDFs that were opened previously at the same time that this problem first started and I could get the problem to repeat. I started closing down some PDFs and after a magic number we’re closed, then and only then, can I get my book to distill completely. Evidently, there’s something about a magic number of PDFs that are open when you were distilling a book that keeps distiller from working even though these PDFs are in different out folders, they are not created from any of the same source and so on. Yes, its empirical and no, it doesn’t make any sense, but it was definitely repeatable!

So for now I’m just going with what I have and making sure that I don’t have any other PDFs open when I am trying to generate a new PDF. And if for some reason that doesn’t work, then at least now I understand how to use the publishing pod, and Rick, I will still send you the log file.

Again, thank you everyone for all your responses. This list is a true community!

It was late last night my time when this problem occurred and I was so frazzled, I just wasn’t thinking straight! And based on how late my night was yesterday, I took a little time off this morning and slept in and I’m just now checking emails, so I apologize for my late response.

TGIF!!

TVB

Sent from my iPhone. Blame Steve Jobs for any typos.

> On Dec 10, 2021, at 5:46 AM, rick at rickquatro.com wrote:
> Hi Tammy,
> 
> There should be a .log file in the folder. Can you grab that and post the
> contents of the file? Thanks.
> 
> Rick
> 
> -----Original Message-----
> From: Framers <framers-bounces+rick=rickquatro.com at lists.frameusers.com> On
> Behalf Of tammyvb at spectrumwritingllc.com
> Sent: Thursday, December 9, 2021 9:32 PM
> To: framers at lists.frameusers.com
> Subject: [Framers] Adobe Acrobat Pro XI Distiller issue
> 
> Windows 10, 64-bit system. Adobe Framemaker 2019, perpetual license.
> 
> 
> 
> Since the cows have come home, I print a FM book to .ps to a watched folder,
> and then w/ Acrobat Distiller open and set to the correct joboptions file, I
> distill the .ps to a PDF. It has worked like a charm all the way through
> yesterday when boom - now the book is distilled to about 93% w/out errors
> and then Acrobat Distiller just closes. NO error  message, nada, zip, zilch.
> 
> 
> 
> I have changed ABSOLUTELY nothing on my system, taken no updates, etc. 
> 
> 
> 
> I have absolutely NO idea why/how this got started, but I am in desperate
> need of getting this figured out because I have a specific joptions file
> that I must use for each client book (fonts that must be embedded in the
> PDF) and with using the Save As PDF option in FM, how on earth do I apply
> the right joboptions?
> 
> 
> 
> Any and all help is sincerely appreciated.
> 
> 
> 
> Regards,
> 
> 
> 
> TVB
> 
> 
> 
> Tammy Van Boening
> 
> Tammy dot vanboening at spectrumwritingllc dot com
> 
> www.spectrumwritingllc.com
> 
> 
> 
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