[Framers] activation dialog for old Adobe software

Syed Zaeem Hosain Syed.Hosain at aeris.net
Fri Nov 12 10:52:04 PST 2021


I now occasionally have Acrobat Pro (the latest version!) dropping into a constant "cannot check with server" (or some such message), when I start Acrobat Pro.

Once it enters this state, I have to restart Windows multiple times, and then it starts working correctly after a few restarts ... 

I have tried killing processes in Task Manager, etc., and this did not help.

Becoming quite irritating!

Z

-----Original Message-----
From: Framers <framers-bounces+syed.hosain=aeris.net at lists.frameusers.com> On Behalf Of Fred Ridder
Sent: Thursday, November 11, 2021 2:18 PM
To: framers at lists.frameusers.com
Subject: Re: [Framers] activation dialog for old Adobe software

More to the point, Adobe support for the 8.x Acrobat generation officially ended in November 2011, a full decade ago.

-FR

________________________________
From: Framers <framers-bounces+docudoc=hotmail.com at lists.frameusers.com> on behalf of creamertraininglists at gmail.com <creamertraininglists at gmail.com>
Sent: Thursday, November 11, 2021 4:29 PM
To: framers at lists.frameusers.com <framers at lists.frameusers.com>
Subject: Re: [Framers] activation dialog for old Adobe software

Being that the software came out in 2006, the activation servers are probably shut down.

This is the current customer service number: 1 (800) 833-6687.
I suspect you are going to have to go up the food chain until you get someone that can help you.

David Creamer
IDEAS Training
___________________


This is for Acrobat Standard 8.0 but I figure the issue's the same as for FrameMaker.

I've had this on my Windows 7 (now 10) system for four years without trouble. A few weeks ago I installed Acrobat Reader because some downloaded PDFs are not compatible. Today I got an activation dialog that seems to be unable to connect to the expected server. The phone number provided as an alternative (866 772 3623) seems to be dead.

How do I deal with this?

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