[Framers] FrameMaker 2020 vs 2019

[Craig, Alison GLI/CA]

Absolutely the LSP should return the finished product using the same software version.

I would make a (nice) complaint so that this doesn't happen again - or to other clients.

Alison 


-----Original Message-----
From: Framers <framers-bounces+acraig=greenlightinnovation.com at lists.frameusers.com> On Behalf Of Peter Gold
Sent: Thursday, October 14, 2021 10:51 AM
To: An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] FrameMaker 2020 vs 2019

Are you saying that the translator used an as-yet unreleased version?
Possibly an NDA violation?

Is the secret download location a pre-release repository?

Shouldn't the translator return a client's project in the same release it
was submitted, or in MIF, to maintain compatibility?

On Thu, Oct 14, 2021, 12:28 PM <techwordsmith at gmail.com> wrote:

> Hi all,
>
>
>
> I was using FM 2019 sporadically. I received files back from a translator
> in
> a version of FM I could not open. Notpad showed it was FM 16, which I found
> was 2020.
>
>
>
> I was never notified by Adobe about the new version, any upgrade, etc.,
> despite being subscribed. That was a bit annoying.
>
>
>
> Anyway, after a lengthy but successful support call, I was shown a secret
> URL where I could get this new version of FrameMaker, downloaded it, and
> installed it.
>
>
>
> The icon looks the same as FM 2019. The new version self-identifies as
> version 16, not 2020. I don't see any obvious changes off the bat. Anyone
> have any idea what the new changes to FM 2020 are, other than 2019 cannot
> open 2020 files?
>
>
>
> Cheers,
>
>
>
> Sean
>
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