[Framers] Why so many of us feel the way we do about Adobe

[Shmuel Wolfson]

I think the general feeling of those who are upset at Adobe, is that 
Adobe seems to feel:
"We are the best. Nothing else comes close. So we can charge whatever we 
want and ignore your request for bug fixes."

Does that about sum it up?

I think when Adobe charged less for upgrades people had more tolerance 
for Adobe not fixing bugs. But if they are going to charge a lot, they 
should also give a lot in terms of what existing customers want, 
including bug fixes and specific features that customers asked for - not 
just new features that they feel will bring them new customers.

--
Shmuel Wolfson