[Framers] New Adobe Profiles - Business, Personal

[rick at rickquatro.com]

Hi Dan,

The perpetual licenses still "phone home" to Adobe's licensing servers, so you are not necessarily immune to this type of thing in the future.

Rick Quatro
Carmen Publishing Inc.
585-729-6746
rick at frameexpert.com
http://www.frameexpert.com/store



-----Original Message-----
From: Framers <framers-bounces+rick=rickquatro.com at lists.frameusers.com> On Behalf Of Harding, Dan
Sent: Thursday, September 23, 2021 12:41 PM
To: arh at groupwellesley.com; An email list for people using Adobe FrameMaker software. <framers at lists.frameusers.com>
Subject: Re: [Framers] New Adobe Profiles - Business, Personal

YIKES! This reinforces my notion to stay with my perpetually licensed 15.x. The entire subscription/profile-based model is user-hostile IMO.

-Dan


-----Original Message-----
From: Framers <framers-bounces+dharding=illinois.edu at lists.frameusers.com> On Behalf Of Alan Houser
Sent: Thursday, September 23, 2021 10:27 AM
To: framers at lists.frameusers.com
Subject: Re: [Framers] New Adobe Profiles - Business, Personal

Just so you know that "you're not alone" ... I have a customer who is totally locked out of FrameMaker because of this issue, during a critical project period. They are not happy.

-Alan

On 9/23/21 11:13 AM, Sue Thomson wrote:
> Hi folks
>
> I use FrameMaker (as part of Technical Communication Suite), and a number of Creative Cloud apps (mainly Illustrator but I also use others occasionally) all day. I usually run FrameMaker and Illustrator at the same time, switching between them tens of times during the day.
>
> I recently updated FrameMaker from v16.0.2 to 16.0.3. When I restarted FrameMaker I was prompted to choose an Adobe Profile. The choice was Business or Personal. There was no way (that I could see) to progress without making a choice.
>
> I had not heard of these profiles before so I looked at the guidance on the page and chose Business.
>
> Oh, boy! How I wish I had not updated FrameMaker. These profiles are causing me no end of trouble.
>
> Our IT department has been talking to Adobe, and IT tells me that Adobe says… TCS and FM are only available under Personal profile, Creative Cloud apps are only available under Business profile.
>
> This means that now, every time I want to switch between two applications (which have been running perfectly happily, side-by-side, for years), I have to sign out of one profile and sign back in under the other profile. The applications, of course, close each time I sign out. If I don’t change profiles, then either FrameMaker or Illustrator (depending upon how I am signed in) claims to be a trial version, with a countdown.
>
> Oddly, if I right-click on an image in FrameMaker I still get the same old choices to edit the image – i.e. Illustrator and Photoshop are still on the list of options.
>
> Has anyone else come across issues with these new profiles? Am I missing a trick somewhere?
>
> I’ve been using FrameMaker, on-and-off, since v7.2 but this change is making me re-evaluate my tools. I’m seriously wondering if it is time to give up on Adobe and switch to something more useable.
>
> Sue Thomson MISTC
> Senior Technical Author
> Specialist Radio Frequency
>
>
> [Description: cid:image001.jpg at 01D5D132.0EDB9820]
>
> Ultra Intelligence and Communications
> A8, Cody Technology Park, Ively Road,
> Farnborough, Hampshire GU14 0LX, United Kingdom
> T: +44 (0) 1252 512 951 x 5644
>
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>
--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing arh on Twitter
412-450-0532

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