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</o:shapelayout></xml><![endif]--></HEAD><BODY lang=EN-US link=blue vlink=purple><DIV><div class=WordSection1><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='color:#1F497D'>Sorry for the omissions and thanks for your response.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='color:#1F497D'>Our deliverables are a multitude of various end-user docs: User guides, install docs, release notes, you name it. Dozens of documents, updated on a regular basis. We distribute our FM-authored docs in PDF format. Translation is a maybe, up ahead somewhere, not a current consideration. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='color:#1F497D'>I was aware of RoboHelp and WebWorks, but haven’t got anything on which to base a comparison. And there are probably several other cost-effective alternatives. I contacted the list to see what I could learn from other folks’ experiences.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='color:#1F497D'>Thanks for all feedback,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in'><span style='color:#1F497D'>~~Gay<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Roger Shuttleworth [mailto:rshuttleworth@avbasesystems.com] <br><b>Sent:</b> Wednesday, March 30, 2011 1:43 PM<br><b>To:</b> Gay Alson; framers@lists.frameusers.com<br><b>Subject:</b> Re: OT: Any opinions on creating online help?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Hello Gay<br><br>You omitted to tell us what your other deliverables are, apart from Help; and what your future deliverables may be. For example, if you are not creating PDF, do you need FM at all? Will you be translating?<br><br>The range of options spans all the way from a single HAT such as RoboHelp (alone) to a dedicated XML content management system using a dedicated XML editor (which could be FM) and outputting to several formats and several languages.<br><br>More information, please!<br><br>Roger<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>Roger Shuttleworth<br>Technical Documentation<br>AV-BASE Systems Inc.<br>1000 Air Ontario Drive, Suite 200<br>London, Ontario<br>N5V 3S4<br>Tel. 519 691-0919 ext. 330<br><br><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=2 width="100%" align=center></span></div></div></DIV>
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