<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:#17365D;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#17365D'>All,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#17365D'>Not a Framemaker question, but because of all the FM/Acrobat gurus on this list, I know I can get an answer. Just purchased a new laptop and am in the throes of setting up my environment. I installed my legally purchased copy of Adobe Acrobat Pro Extended 9.0. After installation, the version is 9.2.0, and I want to make it current - 9.4.3. I go to Help > Check for Updates, and I immediately get a message that states that "Updater is already running." Say what? How can that be? The very first time that I opened Help > Check for Updates, I got this message, so . . . As a result, I cannot check for updates and bring my Acrobat version up to 9.4.3 unless I go to Adobe's site and download every single flippin' update for 9.0 that is out there in sequential order and install. That will take hours and is not feasible. How can I get this Help > Check for Updates function operational for my installation?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#17365D'>Thanks!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#17365D'>TVB<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#17365D'>Tammy Van Boening<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'>Owner/Principal<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'>Spectrum Writing, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'>www.spectrumwritingllc.com<o:p></o:p></span></p><p class=MsoNormal><span style='color:#17365D'>info@spectrumwritingllc.com<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>