<div>HI Nadine,</div>
<div> </div>
<div>I was having the problem you note and when I stopped setting tabs using the ruler (a feature I loved, by the way), my crashes almost stopped. Frame 9 is still finicky, but at least I'm not crashing several times a day any longer.</div>
<div> </div>
<div>Cheers,</div>
<div>Deb<br><br></div>
<div class="gmail_quote">On Fri, May 20, 2011 at 7:17 AM, Writer <span dir="ltr"><<a href="mailto:generic668@yahoo.ca">generic668@yahoo.ca</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
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<td valign="top">There was a discussion quite a while back about the Paragraph Designer freezing if you adjusted the tabs on the ruler, rather than within the Paragraph Designer. Could that be a part of your problem?<br>
<br>Nadine<br><br>--- On <b>Fri, 5/20/11, Karen Mann <i><<a href="mailto:kmann@i-t-tech.com" target="_blank">kmann@i-t-tech.com</a>></i></b> wrote:<br>
<blockquote style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><br>From: Karen Mann <<a href="mailto:kmann@i-t-tech.com" target="_blank">kmann@i-t-tech.com</a>><br>Subject: RE: FrameMaker 9<br>
To: "Pinkham, Jim" <<a href="mailto:Jim.Pinkham@voith.com" target="_blank">Jim.Pinkham@voith.com</a>>, "Fred Ridder" <<a href="mailto:docudoc@hotmail.com" target="_blank">docudoc@hotmail.com</a>>, "<a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a>" <<a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a>><br>
Date: Friday, May 20, 2011, 9:44 AM<br><br>
<div>
<div>
<p><span style="FONT-SIZE: 11pt">Thank you, for your attention. It appears others have this same issue with the paragraph designer etc. </span></p>
<p><span style="FONT-SIZE: 11pt"> </span></p>
<p><span style="FONT-SIZE: 11pt">I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I purchased was crashing all the time so Dell replaced it and upgraded from a dual to a quad and added 4 g of ram to make the 12 g and upgraded the graphics card... trying to keep their customer happy.</span></p>
<p><span style="FONT-SIZE: 11pt"> </span></p>
<p><span style="FONT-SIZE: 11pt">I have more RAM than our old server did. Too bad Adobe is non-responsive; they should post a fix.</span></p>
<p><span style="FONT-SIZE: 11pt">If anyone at any time finds a solution to this “Adobe” bug I would appreciate an e-mail.</span></p>
<p><span style="FONT-SIZE: 11pt"> </span></p>
<p><span style="FONT-SIZE: 11pt">Thank you again for your time and response, I really appreciate this forum.</span></p>
<p><span style="FONT-SIZE: 11pt"> </span></p>
<p><span style="FONT-SIZE: 11pt">Karen Mann</span></p>
<p><span style="FONT-SIZE: 11pt"><a href="mailto:kmann@i-t-tech.com" target="_blank">kmann@i-t-tech.com</a></span></p>
<div>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Pinkham, Jim [mailto:<a href="mailto:Jim.Pinkham@voith.com" target="_blank">Jim.Pinkham@voith.com</a>] <br><b>Sent:</b> Friday, May 20, 2011 6:49 AM<br>
<b>To:</b> Fred Ridder; Karen Mann; <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a><br><b>Subject:</b> RE: FrameMaker 9</span></p></div></div>
<p> </p>
<p><span style="COLOR: blue; FONT-SIZE: 10pt">And I didn't mean to overstate my response, Fred. I do appreciate what you bring to us here. I'm usually keeping a close eye on the list and try to pitch in if I suspect I can say something useful. Of course, I've been known to miscalculate now and then :)</span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="COLOR: blue; FONT-SIZE: 10pt">Jim</span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<div style="TEXT-ALIGN: center" align="center"><span style="FONT-SIZE: 10pt">
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<p style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Fred Ridder [mailto:<a href="mailto:docudoc@hotmail.com" target="_blank">docudoc@hotmail.com</a>] <br><b>Sent:</b> Thursday, May 19, 2011 11:50 PM<br>
<b>To:</b> Pinkham, Jim; <a href="mailto:kmann@i-t-tech.com" target="_blank">kmann@i-t-tech.com</a>; <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a><br><b>Subject:</b> RE: FrameMaker 9</span></p>
<p><span style="FONT-SIZE: 10pt">I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to keep things reasonably on-point. <br> <br>-Fred<br> </span></p>
<div style="TEXT-ALIGN: center" align="center"><span style="FONT-SIZE: 10pt">
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</span></div>
<p style="MARGIN-BOTTOM: 12pt"><span style="FONT-SIZE: 10pt">Subject: RE: FrameMaker 9<br>Date: Thu, 19 May 2011 21:19:37 -0500<br>From: <a href="http://mc/compose?to=Jim.Pinkham@voith.com" rel="nofollow" target="_blank">Jim.Pinkham@voith.com</a><br>
To: <a href="http://mc/compose?to=docudoc@hotmail.com" rel="nofollow" target="_blank">docudoc@hotmail.com</a>; <a href="http://mc/compose?to=kmann@i-t-tech.com" rel="nofollow" target="_blank">kmann@i-t-tech.com</a>; <a href="http://mc/compose?to=framers@lists.frameusers.com" rel="nofollow" target="_blank">framers@lists.frameusers.com</a></span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly corrected. I sympathize with Karen: It's unfortunate that anyone with a setup as robust as hers appears to be has to struggle with the functionality problems she outlines.</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<div style="TEXT-ALIGN: center" align="center"><span style="FONT-SIZE: 10pt">
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<p style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Fred Ridder [mailto:<a href="mailto:docudoc@hotmail.com" target="_blank">docudoc@hotmail.com</a>] <br><b>Sent:</b> Thursday, May 19, 2011 8:13 PM<br>
<b>To:</b> Pinkham, Jim; <a href="mailto:kmann@i-t-tech.com" target="_blank">kmann@i-t-tech.com</a>; <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a><br><b>Subject:</b> RE: FrameMaker 9</span></p>
<p><span style="FONT-SIZE: 10pt">I'm afraid it may not be worth very much as a data point, because there is a world of difference between Windows XP and any 64-bit version of Windows Vista or (more likely in Karen's case because she does refer to a "new Dell") Windows 7. When the issue is the stability (or lack thereof) of an application, the specific version of the OS is likely to be at least as much a factor as any of the hardware details with the possible exception of the amount of RAM. And the migration from 32-bit to 64-bit addressing was a major change that seems to have caused compatibilty and/or stability issues with a lot of apps.<br>
</span></p>
<div style="TEXT-ALIGN: center" align="center"><span style="FONT-SIZE: 10pt">
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<p style="MARGIN-BOTTOM: 12pt"><span style="FONT-SIZE: 10pt">Subject: RE: FrameMaker 9<br>Date: Thu, 19 May 2011 19:53:02 -0500<br>From: <a href="http://mc/compose?to=Jim.Pinkham@voith.com" rel="nofollow" target="_blank">Jim.Pinkham@voith.com</a><br>
To: <a href="http://mc/compose?to=kmann@i-t-tech.com" rel="nofollow" target="_blank">kmann@i-t-tech.com</a>; <a href="http://mc/compose?to=framers@lists.frameusers.com" rel="nofollow" target="_blank">framers@lists.frameusers.com</a></span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">FWIW, I've been using FM 9 with these specs at work since December, and I've never run into the bug you're experiencing:</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">Dell Precision T3400</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">Win XP SP 3</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">80GB HD</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">2.67 gigahertz Intel Core2 Duo</span></span><span style="COLOR: blue; FONT-SIZE: 10pt"><br><span>64 kilobyte primary memory cache</span><br><span>4096 kilobyte secondary memory cache (3.3 GB usable installed memory)</span><br>
<span>64-bit ready</span><br><span>Multi-core (2 total)</span><br><span>Not hyper-threaded</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, often run twice as large as yours. I sometimes don't reboot for a week at a time.</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">I'm skeptical of Dell's allegation in your case.</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">HTH,</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span><span style="COLOR: blue; FONT-SIZE: 10pt">Jim</span></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<div style="TEXT-ALIGN: center" align="center"><span style="FONT-SIZE: 10pt">
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<p style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:framers-bounces@lists.frameusers.com" target="_blank">framers-bounces@lists.frameusers.com</a> [mailto:<a href="mailto:framers-bounces@lists.frameusers.com" target="_blank">framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Karen Mann<br>
<b>Sent:</b> Thursday, May 19, 2011 5:00 PM<br><b>To:</b> <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a><br><b>Subject:</b> FrameMaker 9</span></p>
<div>
<p><span style="FONT-SIZE: 10pt">Has anyone else had this issue?</span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">I have a new Dell, 64 bit, 12G RAM, 500 hd – 1g video on card, graphics card Navidia Quatro 2000 card, </span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">Office 2010, Acrobat 9 – InDesign CS4</span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">I usually run with 1 small doc open in Word and one explorer window open. </span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.</span></p>
<p><span style="FONT-SIZE: 10pt">After a couple of hours of work the panels stop working. I can click on any icon and nothing works. So have to close out files and log back in FrameMaker. It will work for a while longer and then I have to reboot and start the cycle over.</span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">Dell has tried everything and nothing works. They say it’s a FrameMaker bug…</span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">Would appreciate any assistance, and thank you in advance. </span></p>
<p><span style="FONT-SIZE: 10pt">Karen M</span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p></div>
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