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<DIV dir=ltr align=left><SPAN class=824094611-20052011><FONT color=#0000ff
face=Arial>And I didn't mean to overstate my response, Fred. I do appreciate
what you bring to us here. I'm usually keeping a close eye on the list and try
to pitch in if I suspect I can say something useful. Of course, I've been known
to miscalculate now and then :)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=824094611-20052011><FONT color=#0000ff
face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=824094611-20052011><FONT color=#0000ff
face=Arial>Jim</FONT></SPAN></DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT face=Tahoma><B>From:</B> Fred Ridder [mailto:docudoc@hotmail.com]
<BR><B>Sent:</B> Thursday, May 19, 2011 11:50 PM<BR><B>To:</B> Pinkham, Jim;
kmann@i-t-tech.com; framers@lists.frameusers.com<BR><B>Subject:</B> RE:
FrameMaker 9<BR></FONT><BR></DIV>
<DIV></DIV>I didn't mean to chase you back to lurkdom, Jim. Really! I was
just trying to keep things reasonably on-point.
<BR> <BR>-Fred<BR> <BR>
<HR id=stopSpelling>
Subject: RE: FrameMaker 9<BR>Date: Thu, 19 May 2011 21:19:37 -0500<BR>From:
Jim.Pinkham@voith.com<BR>To: docudoc@hotmail.com; kmann@i-t-tech.com;
framers@lists.frameusers.com<BR><BR>
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<DIV dir=ltr align=left><SPAN class=ecx660511602-20052011><FONT color=#0000ff
face=Arial>Astute, as usual, Fred. I'll return to lurkdom, for the time being,
duly corrected. I sympathize with Karen: It's unfortunate that anyone with a
setup as robust as hers appears to be has to struggle with the functionality
problems she outlines.</FONT></SPAN></DIV><BR>
<DIV dir=ltr lang=en-us class=ecxOutlookMessageHeader align=left>
<HR>
<FONT face=Tahoma><B>From:</B> Fred Ridder [mailto:docudoc@hotmail.com]
<BR><B>Sent:</B> Thursday, May 19, 2011 8:13 PM<BR><B>To:</B> Pinkham, Jim;
kmann@i-t-tech.com; framers@lists.frameusers.com<BR><B>Subject:</B> RE:
FrameMaker 9<BR></FONT><BR></DIV>
<DIV></DIV>I'm afraid it may not be worth very much as a data point, because
there is a world of difference between Windows XP and any 64-bit version of
Windows Vista or (more likely in Karen's case because she does refer to a "new
Dell") Windows 7. When the issue is the stability (or lack thereof) of an
application, the specific version of the OS is likely to be at least as
much a factor as any of the hardware details with the possible exception of the
amount of RAM. And the migration from 32-bit to 64-bit addressing was a major
change that seems to have caused compatibilty and/or stability issues with a lot
of apps.<BR> <BR>
<HR id=ecxstopSpelling>
Subject: RE: FrameMaker 9<BR>Date: Thu, 19 May 2011 19:53:02 -0500<BR>From:
Jim.Pinkham@voith.com<BR>To: kmann@i-t-tech.com;
framers@lists.frameusers.com<BR><BR>
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<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>FWIW, I've been using FM 9 with these specs at work since December,
and I've never run into the bug you're experiencing:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>Dell Precision T3400</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>Win XP SP 3</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>80GB HD</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>2.67 gigahertz Intel Core2 Duo<BR>64 kilobyte primary memory
cache<BR>4096 kilobyte secondary memory cache (3.3 GB usable installed
memory)<BR>64-bit ready<BR>Multi-core (2 total)<BR>Not
hyper-threaded</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5
and half a dozen other things. My FM 9 books incorporate AutoCad and Inventor
graphics, often run twice as large as yours. I sometimes don't reboot for a week
at a time.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>I'm skeptical of Dell's allegation in your case.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>HTH,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=ecx496303500-20052011><FONT color=#0000ff
face=Arial>Jim</FONT></SPAN></DIV><BR>
<DIV dir=ltr lang=en-us class=ecxOutlookMessageHeader align=left>
<HR>
<FONT face=Tahoma><B>From:</B> framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <B>On Behalf Of </B>Karen
Mann<BR><B>Sent:</B> Thursday, May 19, 2011 5:00 PM<BR><B>To:</B>
framers@lists.frameusers.com<BR><B>Subject:</B> FrameMaker
9<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=ecxWordSection1>
<P class=ecxMsoNormal>Has anyone else had this issue?</P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>I have a new Dell, 64 bit, 12G RAM, 500 hd – 1g
video on card, graphics card Navidia Quatro 2000 card, </P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>Office 2010, Acrobat 9 – InDesign CS4</P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>I usually run with 1 small doc open in Word and one
explorer window open. </P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>FrameMaker 9 (all updates) files are line art and text, 30
to 60 pages.</P>
<P class=ecxMsoNormal>After a couple of hours of work the panels stop working. I
can click on any icon and nothing works. So have to close out files and log back
in FrameMaker. It will work for a while longer and then I have to reboot and
start the cycle over.</P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>Dell has tried everything and nothing works. They
say it’s a FrameMaker bug…</P>
<P class=ecxMsoNormal> </P>
<P class=ecxMsoNormal>Would appreciate any assistance, and thank you in advance.
</P>
<P class=ecxMsoNormal>Karen M</P>
<P
class=ecxMsoNormal> </P></DIV><BR>_______________________________________________
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