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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=868521614-20052011>I believe it's fixed in FM10</SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <B>On Behalf Of </B>Karen
Mann<BR><B>Sent:</B> Friday, May 20, 2011 9:44 AM<BR><B>To:</B> Pinkham, Jim;
Fred Ridder; framers@lists.frameusers.com<BR><B>Subject:</B> RE: FrameMaker
9<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=WordSection1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">Thank you, for your
attention. It appears others have this same issue with the paragraph designer
etc. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">I have had my
T5500, 64 bit, Win7 for about 6 mo. The first T5500 I purchased was crashing all
the time so Dell replaced it and upgraded from a dual to a quad and added 4 g of
ram to make the 12 g and upgraded the graphics card... trying to keep their
customer happy.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">I have more RAM
than our old server did. Too bad Adobe is non-responsive; they should post a
fix.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">If anyone at any
time finds a solution to this “Adobe” bug I would appreciate an
e-mail.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">Thank you again for
your time and response, I really appreciate this forum.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">Karen
Mann<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">kmann@i-t-tech.com<o:p></o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Pinkham, Jim
[mailto:Jim.Pinkham@voith.com] <BR><B>Sent:</B> Friday, May 20, 2011 6:49
AM<BR><B>To:</B> Fred Ridder; Karen Mann;
framers@lists.frameusers.com<BR><B>Subject:</B> RE: FrameMaker
9<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">And I
didn't mean to overstate my response, Fred. I do appreciate what you bring to us
here. I'm usually keeping a close eye on the list and try to pitch in if I
suspect I can say something useful. Of course, I've been known to miscalculate
now and then :)</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Jim</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
<HR align=center width="100%" SIZE=2>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Fred Ridder
[mailto:docudoc@hotmail.com] <BR><B>Sent:</B> Thursday, May 19, 2011 11:50
PM<BR><B>To:</B> Pinkham, Jim; kmann@i-t-tech.com;
framers@lists.frameusers.com<BR><B>Subject:</B> RE: FrameMaker
9<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I didn't mean to
chase you back to lurkdom, Jim. Really! I was just trying to keep things
reasonably on-point. <BR> <BR>-Fred<BR> <o:p></o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
<HR id=stopSpelling align=center width="100%" SIZE=2>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Subject: RE:
FrameMaker 9<BR>Date: Thu, 19 May 2011 21:19:37 -0500<BR>From: <A
href="mailto:Jim.Pinkham@voith.com">Jim.Pinkham@voith.com</A><BR>To: <A
href="mailto:docudoc@hotmail.com">docudoc@hotmail.com</A>; <A
href="mailto:kmann@i-t-tech.com">kmann@i-t-tech.com</A>; <A
href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</A><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx660511602-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Astute,
as usual, Fred. I'll return to lurkdom, for the time being, duly corrected. I
sympathize with Karen: It's unfortunate that anyone with a setup as robust as
hers appears to be has to struggle with the functionality problems she
outlines.</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
<HR align=center width="100%" SIZE=2>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Fred Ridder
[mailto:docudoc@hotmail.com] <BR><B>Sent:</B> Thursday, May 19, 2011 8:13
PM<BR><B>To:</B> Pinkham, Jim; kmann@i-t-tech.com;
framers@lists.frameusers.com<BR><B>Subject:</B> RE: FrameMaker
9<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I'm afraid it may
not be worth very much as a data point, because there is a world of difference
between Windows XP and any 64-bit version of Windows Vista or (more likely in
Karen's case because she does refer to a "new Dell") Windows 7. When the issue
is the stability (or lack thereof) of an application, the specific version of
the OS is likely to be at least as much a factor as any of the hardware
details with the possible exception of the amount of RAM. And the migration from
32-bit to 64-bit addressing was a major change that seems to have caused
compatibilty and/or stability issues with a lot of
apps.<BR> <o:p></o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
<HR id=ecxstopSpelling align=center width="100%" SIZE=2>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Subject: RE:
FrameMaker 9<BR>Date: Thu, 19 May 2011 19:53:02 -0500<BR>From: <A
href="mailto:Jim.Pinkham@voith.com">Jim.Pinkham@voith.com</A><BR>To: <A
href="mailto:kmann@i-t-tech.com">kmann@i-t-tech.com</A>; <A
href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</A><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">FWIW,
I've been using FM 9 with these specs at work since December, and I've never run
into the bug you're experiencing:</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Dell
Precision T3400</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Win XP
SP 3</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">80GB
HD</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">2.67
gigahertz Intel Core2 Duo</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'"><BR><SPAN
class=ecx496303500-20052011>64 kilobyte primary memory cache</SPAN><BR><SPAN
class=ecx496303500-20052011>4096 kilobyte secondary memory cache (3.3 GB usable
installed memory)</SPAN><BR><SPAN class=ecx496303500-20052011>64-bit
ready</SPAN><BR><SPAN class=ecx496303500-20052011>Multi-core (2
total)</SPAN><BR><SPAN class=ecx496303500-20052011>Not
hyper-threaded</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I'm
habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a dozen
other things. My FM 9 books incorporate AutoCad and Inventor graphics, often run
twice as large as yours. I sometimes don't reboot for a week at a
time.</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I'm
skeptical of Dell's allegation in your case.</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">HTH,</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN class=ecx496303500-20052011><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Jim</SPAN></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
<HR align=center width="100%" SIZE=2>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <B>On Behalf Of </B>Karen
Mann<BR><B>Sent:</B> Thursday, May 19, 2011 5:00 PM<BR><B>To:</B>
framers@lists.frameusers.com<BR><B>Subject:</B> FrameMaker
9<o:p></o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Has anyone else had
this issue?<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I have a new Dell,
64 bit, 12G RAM, 500 hd – 1g video on card, graphics card Navidia Quatro
2000 card, <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Office 2010, Acrobat
9 – InDesign CS4<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I usually run with 1
small doc open in Word and one explorer window open. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">FrameMaker 9 (all
updates) files are line art and text, 30 to 60 pages.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">After a couple of
hours of work the panels stop working. I can click on any icon and nothing
works. So have to close out files and log back in FrameMaker. It will work for a
while longer and then I have to reboot and start the cycle
over.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Dell has tried
everything and nothing works. They say it’s a FrameMaker
bug…<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Would appreciate any
assistance, and thank you in advance. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Karen
M<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN
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