<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.ecx660511602-20052011
{mso-style-name:ecx660511602-20052011;}
p.ecxmsonormal, li.ecxmsonormal, div.ecxmsonormal
{mso-style-name:ecxmsonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.ecxmsochpdefault, li.ecxmsochpdefault, div.ecxmsochpdefault
{mso-style-name:ecxmsochpdefault;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.ecxmsohyperlink
{mso-style-name:ecxmsohyperlink;}
span.ecxmsohyperlinkfollowed
{mso-style-name:ecxmsohyperlinkfollowed;}
span.ecxemailstyle17
{mso-style-name:ecxemailstyle17;}
p.ecxmsonormal1, li.ecxmsonormal1, div.ecxmsonormal1
{mso-style-name:ecxmsonormal1;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
span.ecxmsohyperlink1
{mso-style-name:ecxmsohyperlink1;
color:blue;
text-decoration:underline;}
span.ecxmsohyperlinkfollowed1
{mso-style-name:ecxmsohyperlinkfollowed1;
color:purple;
text-decoration:underline;}
span.ecxemailstyle171
{mso-style-name:ecxemailstyle171;
font-family:"Calibri","sans-serif";
color:windowtext;}
p.ecxmsochpdefault1, li.ecxmsochpdefault1, div.ecxmsochpdefault1
{mso-style-name:ecxmsochpdefault1;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Calibri","sans-serif";}
span.ecx496303500-20052011
{mso-style-name:ecx496303500-20052011;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle32
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thank you, for your attention. It appears others have this same issue with the paragraph designer etc. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I purchased was crashing all the time so Dell replaced it and upgraded from a dual to a quad and added 4 g of ram to make the 12 g and upgraded the graphics card... trying to keep their customer happy.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I have more RAM than our old server did. Too bad Adobe is non-responsive; they should post a fix.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>If anyone at any time finds a solution to this “Adobe” bug I would appreciate an e-mail.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thank you again for your time and response, I really appreciate this forum.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Karen Mann<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>kmann@i-t-tech.com<o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Pinkham, Jim [mailto:Jim.Pinkham@voith.com] <br><b>Sent:</b> Friday, May 20, 2011 6:49 AM<br><b>To:</b> Fred Ridder; Karen Mann; framers@lists.frameusers.com<br><b>Subject:</b> RE: FrameMaker 9<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>And I didn't mean to overstate my response, Fred. I do appreciate what you bring to us here. I'm usually keeping a close eye on the list and try to pitch in if I suspect I can say something useful. Of course, I've been known to miscalculate now and then :)</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Jim</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Fred Ridder [mailto:docudoc@hotmail.com] <br><b>Sent:</b> Thursday, May 19, 2011 11:50 PM<br><b>To:</b> Pinkham, Jim; kmann@i-t-tech.com; framers@lists.frameusers.com<br><b>Subject:</b> RE: FrameMaker 9<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I didn't mean to chase you back to lurkdom, Jim. Really! I was just trying to keep things reasonably on-point. <br> <br>-Fred<br> <o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=2 width="100%" align=center id=stopSpelling></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Subject: RE: FrameMaker 9<br>Date: Thu, 19 May 2011 21:19:37 -0500<br>From: <a href="mailto:Jim.Pinkham@voith.com">Jim.Pinkham@voith.com</a><br>To: <a href="mailto:docudoc@hotmail.com">docudoc@hotmail.com</a>; <a href="mailto:kmann@i-t-tech.com">kmann@i-t-tech.com</a>; <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><o:p></o:p></span></p><p class=MsoNormal><span class=ecx660511602-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly corrected. I sympathize with Karen: It's unfortunate that anyone with a setup as robust as hers appears to be has to struggle with the functionality problems she outlines.</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Fred Ridder [mailto:docudoc@hotmail.com] <br><b>Sent:</b> Thursday, May 19, 2011 8:13 PM<br><b>To:</b> Pinkham, Jim; kmann@i-t-tech.com; framers@lists.frameusers.com<br><b>Subject:</b> RE: FrameMaker 9<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I'm afraid it may not be worth very much as a data point, because there is a world of difference between Windows XP and any 64-bit version of Windows Vista or (more likely in Karen's case because she does refer to a "new Dell") Windows 7. When the issue is the stability (or lack thereof) of an application, the specific version of the OS is likely to be at least as much a factor as any of the hardware details with the possible exception of the amount of RAM. And the migration from 32-bit to 64-bit addressing was a major change that seems to have caused compatibilty and/or stability issues with a lot of apps.<br> <o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=2 width="100%" align=center id=ecxstopSpelling></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Subject: RE: FrameMaker 9<br>Date: Thu, 19 May 2011 19:53:02 -0500<br>From: <a href="mailto:Jim.Pinkham@voith.com">Jim.Pinkham@voith.com</a><br>To: <a href="mailto:kmann@i-t-tech.com">kmann@i-t-tech.com</a>; <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>FWIW, I've been using FM 9 with these specs at work since December, and I've never run into the bug you're experiencing:</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Dell Precision T3400</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Win XP SP 3</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>80GB HD</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>2.67 gigahertz Intel Core2 Duo</span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'><br><span class=ecx496303500-20052011>64 kilobyte primary memory cache</span><br><span class=ecx496303500-20052011>4096 kilobyte secondary memory cache (3.3 GB usable installed memory)</span><br><span class=ecx496303500-20052011>64-bit ready</span><br><span class=ecx496303500-20052011>Multi-core (2 total)</span><br><span class=ecx496303500-20052011>Not hyper-threaded</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and half a dozen other things. My FM 9 books incorporate AutoCad and Inventor graphics, often run twice as large as yours. I sometimes don't reboot for a week at a time.</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>I'm skeptical of Dell's allegation in your case.</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>HTH,</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span class=ecx496303500-20052011><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Jim</span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Karen Mann<br><b>Sent:</b> Thursday, May 19, 2011 5:00 PM<br><b>To:</b> framers@lists.frameusers.com<br><b>Subject:</b> FrameMaker 9<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Has anyone else had this issue?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I have a new Dell, 64 bit, 12G RAM, 500 hd – 1g video on card, graphics card Navidia Quatro 2000 card, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Office 2010, Acrobat 9 – InDesign CS4<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I usually run with 1 small doc open in Word and one explorer window open. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>After a couple of hours of work the panels stop working. I can click on any icon and nothing works. So have to close out files and log back in FrameMaker. It will work for a while longer and then I have to reboot and start the cycle over.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Dell has tried everything and nothing works. They say it’s a FrameMaker bug…<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Would appreciate any assistance, and thank you in advance. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Karen M<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>_______________________________________________ You are currently subscribed to framers as <a href="mailto:DocuDoc@hotmail.com">DocuDoc@hotmail.com</a>. Send list messages to <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>. To unsubscribe send a blank email to <a href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a> or visit <a href="http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com">http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com</a> Send administrative questions to <a href="mailto:listadmin@frameusers.com">listadmin@frameusers.com</a>. Visit <a href="http://www.frameusers.com/">http://www.frameusers.com/</a> for more resources and info. <o:p></o:p></span></p></div></body></html>