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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I get this crash occasionally as well (FM9
all patched, W7 Ultimate, 6 Gb RAM)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It comes and goes with no discernable
pattern. Usually it goes away after a few crashes and FM9 restarts. I haven't
dealt with it as I am currently trying to track down other, more urgent system issues.
– and keep up with my task list.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you find an answer, let me know.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Alison<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Joseph Lorenzini<br>
<b><span style='font-weight:bold'>Sent:</span></b> June 2, 2011 8:17 AM<br>
<b><span style='font-weight:bold'>To:</span></b> FrameMaker Forum<br>
<b><span style='font-weight:bold'>Subject:</span></b> FrameMaker 9 Crashing</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi all,<br>
<br>
In the last week, I started experiencing intermittent crashes of FrameMaker 9.
I have not noticed any particular pattern of actions that seems to cause the
crash. I will have FrameMaker open for some period of time and then it crashes.
The last crashed happened as I was fixing a broken cross ref that linked to a heading
in another file. FM crashed as I was fixing the link in the cross ref dialog
box. Not sure if that's related. Also, the crash reports have different
internal error codes so it seems doubtful that its the exact same issue but its
not like I can decipher what those are trying to say anyway so who knows :).
Please note that I ran FrameMaker 9 without a problem on Windows XP SP3. I
recently upgraded to Windows 7 and have been successfully using FM9 for about a
month and a half since then. <br>
<br>
I can of course forward the crash reports if someone thinks that would be
helpful for diagnosing the problem. I am tempted to just uninstall FrameMaker
completely and then delete the left over data in the user directories. Though
since I have TCS 2.0 maybe I should delete the whole thing and reinstall that
but what a pain. That takes forever to install!!<br>
<br>
Here are my specs:<br>
Technical Communication 2.0<br>
FrameMaker 9.0p255<br>
Windows 7 Enterprise, 64-bit<br>
4 GB of RAM<br>
Intel Core 2 Duo<br>
<br>
Any help would be appreciated.<br>
<br>
Thanks,<br>
Joseph Lorenzini<o:p></o:p></span></font></p>
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