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<p class="MsoNormal">I’ve never seen this problem in FM 10 before. I had upgraded to 10 earlier this summer, but only began to have problems in the past week.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The version of FM is 10.0.1.408, installed on a Windows 7 64-bit machine. I have 8 GB RAM with an Intel Core 2 processor.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Whenever I open an FM file, whether created in FM 8, 9, or 10, FM hangs after a few minutes, during which the menu bar disappears. At this point, I can only close the program. I tried uninstalling and reinstalling, but this did not work.
First I upgraded on the network. But reinstalling, I upgraded from the website. In neither case did I use a disc. I don’t know if that’s a problem. There was an Adobe forum message in which the crash problem was solved by the CD reinstall.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On the Adobe forum I came across another posting that described a similar failure, with the added advice that the registry should be cleaned. But I don’t know the exact steps for cleaning the registry.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Scott Penney<o:p></o:p></p>
<p class="MsoNormal">Senior Technical Writer<o:p></o:p></p>
<p class="MsoNormal">Concepts NREC<o:p></o:p></p>
<p class="MsoNormal">217 Billings Farm Road<o:p></o:p></p>
<p class="MsoNormal">White River Junction, VT 05033<o:p></o:p></p>
<p class="MsoNormal">spe@conceptsnrec.com<o:p></o:p></p>
<p class="MsoNormal">802-280-6130<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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