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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=576102215-10112011>If you're getting hard errors, then it should be
generating error log files and you should be sending them to Adobe Technical
Support. The file name and location is mentioned in the error message, but can
be hard to locate as it's a normally-hidden file folder.</SPAN></FONT></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <B>On Behalf Of
</B>todd.bersley@teradyne.com<BR><B>Sent:</B> Wednesday, November 09, 2011 6:22
PM<BR><B>To:</B> framers@lists.frameusers.com<BR><B>Subject:</B> FrameMaker10
Graphics Problems and Strange Object Grouping Behavior<BR></FONT><BR></DIV>
<DIV></DIV>
<P><FONT size=2>Hello,</FONT><BR><BR><FONT size=2>Our technical publications
team recently upgraded from Frame 7 to Frame 10 (Version 10.0.1.408) included
with the Technical Communication Suite on Windows 7. Unfortunately, we are
seeing a lot of crashes when we work on graphics using Frame's drawing tools or
when importing snapshots. We've tried MIF washing all of our files, but we are
still seeing frequent crashes when working with graphics. </FONT><BR><BR><FONT
size=2>One specific problem that we are seeing is that Frame is having a hard
time grouping all objects in our often complex block diagrams. I have tried
selecting all of the boxes, lines, and text lines in a figure in order to group
them all, only to have one or more elements, which I thought I had selected,
remain ungrouped.</FONT><BR><BR><FONT size=2>Does anyone have any guidelines on
grouping to prevent this type of problem? Or is this just a Frame bug that we
have to live with until Adobe comes out with a patch?</FONT><BR><BR><FONT
size=2>Also, does anyone know if Adobe is working on improving how Frame handles
graphics so that it doesn't crash so frequently?</FONT><BR><BR><FONT size=2>I
assume that Frame 10 is sending error reports to Adobe when these crashes occur,
but I can't seem to locate any information on this problem on Adobe's support
site. We're seriously considering going to an outside drawing tool like Visio
because Frame no longer seems like it can handle complex block diagrams. And in
the past we really like the Frame drawing tools because they were easy to use,
helped keep our file sizes smaller since we weren't importing a lot of graphics,
and looked sharper in our online production than imported gifs or
jpgs.</FONT><BR><BR><FONT size=2>Any suggestions on managing graphics or using
the drawing tools in Frame10 would be greatly appreciated. </FONT><BR><BR><FONT
size=2>Thanks for your help.</FONT><BR><FONT size=2><BR>***************<BR>Todd
Bersley<BR>Technical Writer<BR>STD Applications Documentation<BR>Teradyne,
Inc.<BR>Agoura Hills, CA USA<BR>818-874-7884<BR></FONT></P></BODY></HTML>