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<DIV>Hi Winfried</DIV>
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<DIV>I'm embarrassed to admit I hadn't thought of that! But it didn't work.</DIV>
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<DIV>I opened a blank file, imported all settings from our template, and pasted in the contents of a sick file. It still crashed. I even went back to an old template from before we started using build expressions, and manually recreated the build expressions in the blank. no luck.</DIV>
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<DIV>Cheers</DIV>
<DIV>Rebecca<BR><BR>>>> On 10/11/11 at 01:11, "Reng, Dr. Winfried" <wreng@tycoint.com> wrote:<BR></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Hi Rebecca,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Did you try to import the file into a brandnew file?<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">I have often heard that files might have remnants <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">which might them make prone to crashes.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Best regards<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Winfried<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN lang=EN-US style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
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<P class=MsoNormal><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <B>On Behalf Of </B>rebecca officer<BR><B>Sent:</B> Wednesday, November 09, 2011 7:24 AM<BR><B>To:</B> framers@lists.frameusers.com<BR><B>Subject:</B> Framemaker 10 crashes when changing conditional text display setting<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Hi everyone<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">We're getting Framemaker 10 crashes when changing conditional text display settings on some files (3 so far out of several hundred). It crashes, for example, when we toggle between build expressions and/or Show As Per Condition settings. Depending on file and display settings, it crashes after anything between 1 and 40ish display actions. 40 we could live with; 1 or 2 makes the files unusable.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">The error message is "Internal error 10014, 5988022, 5988444, 4795055".<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Sometimes we have to forcefully close FM after this. Other times, FM closes itself and we get another dialog box:<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">"The instruction at "0x033e76e0" referenced memory at "0x0d9af94b". The memory could not be "read"."<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Or sometimes, 'the memory could not be "written"'. And once, it was "the exception Privileged instruction. (0xc0000096) occurred in the application at location 0x0c76e57a."<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">The hex values vary from PC to PC but the actions to cause each crash don't.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">The files have multi-page tables with conditional text in the tables. They were created in Frame 7.0 and upgraded straight to 10.0.0. We're using conditional text with 11 conditions and 8 boolean expressions.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I've trawled the forum and frameusers list, and tried:<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* 5 different machines - they all see the issue.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* washing through MIF - the MIF files crash FM too.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* working locally instead of across the network - no difference.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* showing all conditions and then looking in the Mif files for any text in a flow called "Hidden". There wasn't any.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* saving after every change of conditional text display setting. This sometimes works but it's a pain!<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* removing all the paragraph overrides in the file. This worked for 1 out of 3 files.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">* removing the tables and/or removing conditional text from them. This worked for 2 out of 3 files, and improved the 3rd, but I don't think it's a feasible fix.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">We're all running FM 10.0.1.402 on Win XP Pro SP3, 32 bit machines. The amount of RAM varies, but some PCs have 4 Gig. We've all installed the MS hotfix for the text dropout issue. Files are unstructured.<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Has anyone else seen anything like this? Any ideas of anything else we can try? Any ideas of a cause??<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Many thanks,<BR>Rebecca<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">PS X-posting this to the Adobe Frame forum. Apologies to people who're on both.<o:p></o:p></SPAN></P></DIV>
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