<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>That's what I was thinking. It sounds more like marketing copy than user guide content.</span></div><div><br><span></span></div><div><span>Nadine<br></span></div><div><br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; margin-top: 5px; padding-left: 5px;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <font size="2" face="Arial"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Jeff Coatsworth <jeff.coatsworth@jonassoftware.com><br> <b><span style="font-weight: bold;">To:</span></b> "framers@lists.frameusers.com" <framers@lists.frameusers.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Monday, December 5, 2011 5:21:46
PM<br> <b><span style="font-weight: bold;">Subject:</span></b> RE: documentation best practices<br> </font> <br><div id="yiv737507292">
<div>
<div dir="ltr" align="left"><font color="#0000ff" size="2" face="Arial"><span class="yiv737507292028292122-05122011">It's called "marketing" ;>)</span></font></div><br>
<div class="yiv737507292OutlookMessageHeader" dir="ltr" align="left" lang="en-us">
<hr tabindex="-1">
<font size="2" face="Tahoma"><b>From:</b> framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of
</b>hessiansx4<br><b>Sent:</b> Monday, December 05, 2011 5:56 AM<br><b>To:</b>
framers@lists.frameusers.com<br><b>Subject:</b> documentation best
practices<br></font><br></div>
<div></div>
<div style="FONT-SIZE:10pt;COLOR:#000;FONT-FAMILY:verdana, helvetica, sans-serif;BACKGROUND-COLOR:#fff;">
<div style="">I could use some insight into a situation I haven't
encountered before today: how does one best respond to a request (read: order)
to include something in their product's documentation about a functionality that
will not be released with the upcoming release (it will still be in
development) but is hoped to be ready "shortly" (whatever that
means) after the product is released.</div>
<div style=""> </div>
<div style="">I've politely pointed out that industry best practice
is to document what IS as opposed to what WILL BE and that certain liabilities
might be incurred if promises are made and then something goes wrong. </div>
<div style=""> </div>
<div style="">Any thoughts?<var id="yiv737507292yui-ie-cursor"></var></div></div></div>
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