<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">Hi Karen,</SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">I agree with Rick that FM9 is buggy, but I don't think the problem you describe is caused by FM. This may sound strange, but your graphics card dri<VAR id=yui-ie-cursor></VAR>vers can be the cause of the problem. I suggest you open the Event Viewer and check if there aren't any related system error messages. </SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Kind regards,</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Roman </SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr readonly="true" contenteditable="false"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Karen Mann <kmann@i-t-tech.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> "framers@lists.frameusers.com" <framers@lists.frameusers.com> <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, February 1, 2012 4:36 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> FrameMake 9 unresponsive<BR></FONT></DIV><BR>
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<div class=yiv1303512333MsoNormal>Hi everyone,</div>
<div class=yiv1303512333MsoNormal> </div>
<div class=yiv1303512333MsoNormal>Still having issues with FrameMaker 9 (all patches) becoming unresponsive; Panel actions don’t work or panels don’t show up at all, with only FrameMaker ( 2 or 3 section of a book open) open. I noticed when that happens, if I have the Paragraph Panel open, that a small white strip shows up in the left side, top of the Panel. FM Won’t stay open longer than about 5 or 10 min if I am creating or changing tabs, even if I am not using the ruler to change the tabs. I close and reopen FM and sometimes it works and sometimes I have to once again reboot. Also have the IE Explorer stopping and starting — are the two related in any way? </div>
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<div class=yiv1303512333MsoNormal>I am using Windows 7 Pro (all patches), Microsoft Office 2010 on a Dell T5500 64 bit quad with 12 G of RAM and I have 800 G available on drive. NVIDIA Quadro 2000 card with 1 G Graphics Memory, display adapter drive is up to date 8.17.12.5929 and a Samsung LED 23 in Monitor SyncMaster.</div>
<div class=yiv1303512333MsoNormal> </div>
<div class=yiv1303512333MsoNormal>Is FM 9 this buggy or is there a setting that is causing this issue, ANYONE have insight?</div>
<div class=yiv1303512333MsoNormal> </div>
<div class=yiv1303512333MsoNormal>Thank you in advance for your time.</div>
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<div class=yiv1303512333MsoNormal><SPAN style="FONT-FAMILY: 'Brush Script MT'; FONT-SIZE: 14pt">Karen Mann</SPAN></div>
<div class=yiv1303512333MsoNormal><A href="mailto:kmann@i-t-tech.com" rel=nofollow target=_blank ymailto="mailto:kmann@i-t-tech.com">kmann@i-t-tech.com</A></div>
<div class=yiv1303512333MsoNormal>262-251-9702 Ext. 111</div>
<div class=yiv1303512333MsoNormal> </div>
<div class=yiv1303512333MsoNormal>IT Technologies</div>
<div class=yiv1303512333MsoNormal>N96W15504 County Line Rd.</div>
<div class=yiv1303512333MsoNormal>Germantown, WI 53022</div>
<div class=yiv1303512333MsoNormal> </div></DIV></DIV></DIV>
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