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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>I had difficulties with installing Frame 9 (not 8) on a Windows 7 machine and after several failures was given advice from the list to copy the DVD contents onto the system and install without using the DVD drive. This KB article is for Frame 9, but Item 6 tells you how to copy the DVD content onto the </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>system, </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://kb2.adobe.com/cps/406/kb406891.html">http://kb2.adobe.com/cps/406/kb406891.html</a></span><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>Maybe it will help.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>Alison <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Menahem Rosen<br><b>Sent:</b> Tuesday, March 06, 2012 9:16 AM<br><b>To:</b> framers@lists.frameusers.com<br><b>Subject:</b> Windows 7 compatilbility for FrameMaker 8<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>Three people on my team are currently using FM8. When IT upgraded our computers to Windows 7 (from XP), they were able to re-install Frame 8 and TC 1 without a problem. Now I have a new writer who has been unsuccessful at installing Frame 8 (on a new 32-bit Win 7 PC) using the installation disks we have. (The intention was to set him up with a 30-day trial while we order a license.) Each time, the installation proceeds...until it "rolls back" and uninstalls. You don't even get a chance to enter a serial number or install it as a trial. <o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>The IT people simply reply that FM8 is not compatible with Win7. Can anyone explain why it installed and works on three computers and not on others?<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>My plan was to purchase a new license (Frame 10, of course) and then downgrade it to Frame 8, rather than spend thousands to upgrade everyone to 10, with limited added value for us. I wanted to do the same (downgrade FM) with TCS. Now, I don't know what to do.<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>There are several posts on this list that verify that FM8 works on Win7 platforms. Advice, anyone?<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoAutoSig style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#0000A0'>Menahem </span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span style='mso-fareast-font-family:"Times New Roman"'><br><br><br><br>************************************************************************************<br>This footnote confirms that this email message has been scanned by<br>PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses.<br>************************************************************************************<o:p></o:p></span></p></div></body></html>