<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">Hi Gala,</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto"></SPAN> </div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">If you go to File-->Preferences-->Genera<VAR id=yui-ie-cursor></VAR>l, is the "Network File Locking" option enabled?</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto"></SPAN> </div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Kind regards,</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Roman</SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr readonly="true" contenteditable="false"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Gala Britt <GBritt@liaison.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> "framers@lists.frameusers.com" <framers@lists.frameusers.com> <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, March 12, 2012 2:59 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Cannot print book PDFs from network drive<BR></FONT></DIV><BR>
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<div class=yiv22328774MsoNormal>I recently received a computer with the following specs:</div>
<div class=yiv22328774MsoNormal> </div>
<div class=yiv22328774MsoNormal>64 bit</div>
<div class=yiv22328774MsoNormal>Windows 7</div>
<div class=yiv22328774MsoNormal>1.36 TB Hard Drive (1.27 TB free space)</div>
<div class=yiv22328774MsoNormal>16.0 GB RAM</div>
<div class=yiv22328774MsoNormal>3.30 GHz Processor</div>
<div class=yiv22328774MsoNormal> </div>
<div class=yiv22328774MsoNormal>Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker. I was able to get a PDF of a single file once, but never a book PDF. If I move the book to my local drive, I can create book PDFs but I cannot do this from the network. This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7). </div>
<div class=yiv22328774MsoNormal> </div>
<div class=yiv22328774MsoNormal>I have tried installing the FrameMaker 10 trial to see if that would solve the issue. I’ve also tried reverting back to Acrobat 8 and that didn’t solve the issue either. I’ve tried the “Save Book As”, “Save as PDF”, and the “Print Book” methods. None work. I am not receiving any error messages, FrameMaker just goes into a Not Responding state.</div>
<div class=yiv22328774MsoNormal> </div>
<div class=yiv22328774MsoNormal>I do not have a problem creating PDFs from Word or any other programs on the network.</div>
<div class=yiv22328774MsoNormal> </div>
<div class=yiv22328774MsoNormal>Any ideas?</div>
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<div class=yiv22328774MsoNormal><B><SPAN style="COLOR: #1f497d">Gala Britt</SPAN></B></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: #1f497d">Senior Technical Writer</SPAN></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: #1f497d"><A href="mailto:gbritt@nubridges.com" rel=nofollow target=_blank ymailto="mailto:gbritt@nubridges.com"><SPAN style="COLOR: blue">gbritt@nubridges.com</SPAN></A></SPAN></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: #1f497d">Liaison Technologies </SPAN></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: #1f497d">3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022 </SPAN></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: #1f497d">Tel: +1 770 442 4848 | Fax: +1 770 442 4901</SPAN></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: #1f497d"> </SPAN></div>
<div class=yiv22328774MsoNormal><SPAN style="COLOR: black"><A href="http://www.liaison.com/" rel=nofollow target=_blank><SPAN style="COLOR: blue">www.liaison.com</SPAN></A></SPAN><SPAN style="COLOR: #1f497d"></SPAN></div>
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