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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon">We ran into the same problem when one of our writers accidentally was given a 64-bit Win7 machine, whereas the rest of the department had 32-bit machines and no problems.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon">We "solved" the problem by replacing his machine with a 32-bit one like the rest of us. Doesn't really solve your problem, but verifies that it is a real problem
with FM9/Acrobat X Pro and 64-bit Win7. <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon">As we fixed the problem in a simple way, we did not spend time researching whether there is a fix for it on 64-bit systems.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon">-- garyZ<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Courier New";color:maroon"><o:p> </o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>On Behalf Of </b>Gala Britt<br>
<b>Sent:</b> Monday, March 12, 2012 5:59 AM<br>
<b>To:</b> framers@lists.frameusers.com<br>
<b>Subject:</b> Cannot print book PDFs from network drive<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I recently received a computer with the following specs:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">64 bit<o:p></o:p></p>
<p class="MsoNormal">Windows 7<o:p></o:p></p>
<p class="MsoNormal">1.36 TB Hard Drive (1.27 TB free space)<o:p></o:p></p>
<p class="MsoNormal">16.0 GB RAM<o:p></o:p></p>
<p class="MsoNormal">3.30 GHz Processor<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker. I was able to get a PDF of a single file once, but never a book PDF. If I move the book to my local drive, I can create
book PDFs but I cannot do this from the network. This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7).
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have tried installing the FrameMaker 10 trial to see if that would solve the issue. I’ve also tried reverting back to Acrobat 8 and that didn’t solve the issue either. I’ve tried the “Save Book As”, “Save as PDF”, and the “Print Book”
methods. None work. I am not receiving any error messages, FrameMaker just goes into a Not Responding state.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I do not have a problem creating PDFs from Word or any other programs on the network.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any ideas?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Gala Britt<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Senior Technical Writer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:gbritt@nubridges.com">gbritt@nubridges.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Liaison Technologies <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Tel: +1 770 442 4848 | Fax: +1 770 442 4901<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.liaison.com/">www.liaison.com</a></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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