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</o:shapelayout></xml><![endif]--></head><body lang=DE link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>What FrameMaker Version.Build is it?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='color:#1F497D'><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US style='color:#1F497D'>GEorg<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Von:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>Im Auftrag von </b>Zimmerman, Gary<br><b>Gesendet:</b> Donnerstag, 15. März 2012 21:09<br><b>An:</b> Gala Britt; framers@lists.frameusers.com<br><b>Betreff:</b> RE: Cannot print book PDFs from network drive<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'>We ran into the same problem when one of our writers accidentally was given a 64-bit Win7 machine, whereas the rest of the department had 32-bit machines and no problems.<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'>We "solved" the problem by replacing his machine with a 32-bit one like the rest of us. Doesn't really solve your problem, but verifies that it is a real problem with FM9/Acrobat X Pro and 64-bit Win7. <o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'>As we fixed the problem in a simple way, we did not spend time researching whether there is a fix for it on 64-bit systems.<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'>-- garyZ<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";color:maroon'><o:p> </o:p></span></b></p><div style='border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> <a href="mailto:[mailto:framers-bounces@lists.frameusers.com]">[mailto:framers-bounces@lists.frameusers.com]</a> <b>On Behalf Of </b>Gala Britt<br><b>Sent:</b> Monday, March 12, 2012 5:59 AM<br><b>To:</b> <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br><b>Subject:</b> Cannot print book PDFs from network drive<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I recently received a computer with the following specs:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>64 bit<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Windows 7<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>1.36 TB Hard Drive (1.27 TB free space)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>16.0 GB RAM<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>3.30 GHz Processor<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker. I was able to get a PDF of a single file once, but never a book PDF. If I move the book to my local drive, I can create book PDFs but I cannot do this from the network. This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7). <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I have tried installing the FrameMaker 10 trial to see if that would solve the issue. I’ve also tried reverting back to Acrobat 8 and that didn’t solve the issue either. I’ve tried the “Save Book As”, “Save as PDF”, and the “Print Book” methods. None work. I am not receiving any error messages, FrameMaker just goes into a Not Responding state.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I do not have a problem creating PDFs from Word or any other programs on the network.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Any ideas?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='color:#1F497D'>Gala Britt<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Senior Technical Writer<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><a href="mailto:gbritt@nubridges.com">gbritt@nubridges.com</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Liaison Technologies <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022 <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Tel: +1 770 442 4848 | Fax: +1 770 442 4901<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:black'><a href="http://www.liaison.com/">www.liaison.com</a></span><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div></div></body></html>