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<b>Sorry, Georg, I have been out of town. I will get you this information when I get back to the office on Tuesday.</b>
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<div><b>-- garyZ</b></div>
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<div id="divRpF986927" style="direction: ltr; "><font face="Tahoma" size="2" color="#000000"><b>From:</b> Georg Eck [eck@squidds.de]<br>
<b>Sent:</b> Friday, March 16, 2012 1:27 AM<br>
<b>To:</b> Zimmerman, Gary; Gala Britt; framers@lists.frameusers.com<br>
<b>Subject:</b> AW: Cannot print book PDFs from network drive<br>
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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">What FrameMaker Version.Build is it?</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt"><span lang="EN-US" style="color:#1F497D"><span style="">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><span lang="EN-US" style="color:#1F497D">GEorg</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">Von:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com]
<b>Im Auftrag von </b>Zimmerman, Gary<br>
<b>Gesendet:</b> Donnerstag, 15. März 2012 21:09<br>
<b>An:</b> Gala Britt; framers@lists.frameusers.com<br>
<b>Betreff:</b> RE: Cannot print book PDFs from network drive</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon">We ran into the same problem when one of our writers accidentally was given a 64-bit Win7 machine, whereas the rest of the department had 32-bit machines
and no problems.</span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon"> </span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon">We "solved" the problem by replacing his machine with a 32-bit one like the rest of us. Doesn't really solve your problem, but verifies that it is
a real problem with FM9/Acrobat X Pro and 64-bit Win7. </span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon"> </span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon">As we fixed the problem in a simple way, we did not spend time researching whether there is a fix for it on 64-bit systems.</span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon"> </span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon">-- garyZ</span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon"> </span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Courier New"; color:maroon"> </span></b></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">
<a href="mailto:framers-bounces@lists.frameusers.com" target="_blank">framers-bounces@lists.frameusers.com</a>
<a href="mailto:[mailto:framers-bounces@lists.frameusers.com]" target="_blank">[mailto:framers-bounces@lists.frameusers.com]</a>
<b>On Behalf Of </b>Gala Britt<br>
<b>Sent:</b> Monday, March 12, 2012 5:59 AM<br>
<b>To:</b> <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a><br>
<b>Subject:</b> Cannot print book PDFs from network drive</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">I recently received a computer with the following specs:</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">64 bit</span></p>
<p class="MsoNormal"><span lang="EN-US">Windows 7</span></p>
<p class="MsoNormal"><span lang="EN-US">1.36 TB Hard Drive (1.27 TB free space)</span></p>
<p class="MsoNormal"><span lang="EN-US">16.0 GB RAM</span></p>
<p class="MsoNormal"><span lang="EN-US">3.30 GHz Processor</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker. I was able to get a PDF of a single file once, but never a book PDF. If I move the book to my local
drive, I can create book PDFs but I cannot do this from the network. This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7).
</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">I have tried installing the FrameMaker 10 trial to see if that would solve the issue. I’ve also tried reverting back to Acrobat 8 and that didn’t solve the issue either. I’ve tried the “Save Book As”, “Save as PDF”,
and the “Print Book” methods. None work. I am not receiving any error messages, FrameMaker just goes into a Not Responding state.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">I do not have a problem creating PDFs from Word or any other programs on the network.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Any ideas?</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:#1F497D">Gala Britt</span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Senior Technical Writer</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><a href="mailto:gbritt@nubridges.com" target="_blank">gbritt@nubridges.com</a></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Liaison Technologies
</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022
</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Tel: +1 770 442 4848 | Fax: +1 770 442 4901</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black"><a href="http://www.liaison.com/" target="_blank">www.liaison.com</a></span><span lang="EN-US" style="color:#1F497D"></span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
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