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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>What browser did she use to download the installer? Adobe recommends Firefox due to the size involved.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>White, Scott<br><b>Sent:</b> April-23-12 4:20 PM<br><b>To:</b> framers@lists.frameusers.com<br><b>Subject:</b> Installing trail vesion of Framemaker 10<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>I have a client trying to install the trial version of Framemaker 10 on her mac in a Parallels/Windows 7 enviroment. She is running OS10.7 and the latest edition of Parallells.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>All she sees when she looks in the downloaded folder is a folder called deploy, a folder called packages, a folder called payloads and a folder called resources. No installer. What is she missing or not doing?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Thanks.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'>Scott White<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'>Manager - Content and Print Media<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'>Belmont, NC - 704-398-5752<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.5pt;font-family:Consolas'>This message and any attachments are intended only for the use of the intended recipient and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that distribution, disclosure, printing, copying, storage, modification or the taking of any action in reliance upon this transmission is strictly prohibited. Delivery of this message to any person other than the intended recipient shall not compromise or waive such confidentiality. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. Messages sent to or from this contact will be recorded and are subject to archival, monitoring, and/or disclosure to someone other than the recipient.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><pre>This message and any attachments are intended only for the use<o:p></o:p></pre><pre>of the intended recipient and may contain information that is<o:p></o:p></pre><pre>privileged and confidential. If the reader of the message is not the<o:p></o:p></pre><pre>intended recipient or an authorized representative of the intended<o:p></o:p></pre><pre>recipient, you are hereby notified that distribution, disclosure,<o:p></o:p></pre><pre>printing, copying, storage, modification or the taking of any action<o:p></o:p></pre><pre>in reliance upon this transmission is strictly prohibited. Delivery of<o:p></o:p></pre><pre>this message to any person other than the intended recipient shall<o:p></o:p></pre><pre>not compromise or waive such confidentiality. If you have received<o:p></o:p></pre><pre>this communication in error, notify the sender immediately by<o:p></o:p></pre><pre>return email and delete the message and any attachments from<o:p></o:p></pre><pre>your system. Messages sent to or from this contact will be<o:p></o:p></pre><pre>recorded and are subject to archival, monitoring, and/or disclosure<o:p></o:p></pre><pre>to someone other than the recipient.<o:p></o:p></pre><pre><o:p> </o:p></pre></div></body></html>