<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">Hi Laura,</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto"></SPAN> </div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">What if you/your IT guys uninstall the latest Windows updates and check if <VAR id=yui-ie-cursor></VAR>distilling works again?</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto"></SPAN> </div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">You can see what has been recently installed in: <STRONG style="RIGHT: auto">Control Panel\System and Security\Windows Update\View update history<BR></STRONG></SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">HTH,</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Roman</div></SPAN>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr readonly="true" contenteditable="false"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Laura Fergusson <l.fergusson@codestuff.net><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> "framers@lists.frameusers.com" <framers@lists.frameusers.com> <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, May 29, 2012 3:34 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Problems with PDF creation since Windows update<BR></FONT></DIV><BR>
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<div class=yiv903442881MsoNormal>Has anyone else had problems with creating PDFs from Framemaker since the weekend?</div>
<div class=yiv903442881MsoNormal>There appear to have been 3 Windows updates on Sunday evening and since then I can’t Save as PDF.</div>
<div class=yiv903442881MsoNormal> </div>
<div class=yiv903442881MsoNormal>I’m using Frame 8 on Windows 7.</div>
<div class=yiv903442881MsoNormal> </div>
<div class=yiv903442881MsoNormal>I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past...</div>
<div class=yiv903442881MsoNormal> </div>
<div class=yiv903442881MsoNormal>If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose.</div>
<div class=yiv903442881MsoNormal> </div>
<div class=yiv903442881MsoNormal>Many thanks</div>
<div class=yiv903442881MsoNormal>Laura</div></DIV></DIV></DIV>
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