<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div><span>Hi All,</span></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><span><br></span></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><span>I have been assigned to create a comprehensive and a single glossary for documentation purposes. I am researching and evaluating several options at this time, and one of the suggestions i have received is to define a workflow (from Product Manager to Dev to Doc) using our defect tracking system.</span></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><br>We currently use Siebel to track defects.
What are the pros and cons of using a defect tracking system to set up a workflow for a glossary? <span style="background-color: transparent; ">What are some of the concerns with this approach?</span></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><br></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; ">The eventual intent is to create a global file in Frame and use RoboHelp to make it available online to various groups within the company.</div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><br></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; ">Please
share your views when you have a minute.</div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><br></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; ">Thanks for your help.</div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; "><br></div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; ">Rgds,</div><div style="color: rgb(0, 0, 0); font-size: 13px; font-family: arial, helvetica, sans-serif; background-color: transparent; font-style: normal; ">Roopa </div><div> </div><div><div><div><div id="0"> </div><div class="MsoNormal" style="MARGIN:0in 0in 0pt;"><span
style="color: navy; font-family: 'Monotype Corsiva'; "> </span><span style="font-size: 12pt; color: rgb(51, 51, 0); font-family: 'Times New Roman'; "><b><font face="Tahoma" color="#666666" size="2">"This is my simple religion. There is no need for temples; no need for complicated philosophy. Our own brain, our own heart is our temple; the philosophy is kindness." <br><br>--H.H. the Dalai Lama</font></b></span></div><br><br><span id="hbblock"> <div> <div><font size="1"></font></div></div></span></div></div></div></div></body></html>