<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div><span>It's never been an either/or selection for me. I started my career as a technical illustrator and use both Illustrator and Photoshop extensively in my work. I can appreciate that most of you work in the software field, where screen grabs are pretty much the extent of your graphic work. However, there are still many of us working writing manuals for mechanical components. We require far more sophisticated tools for illustration than screen grabbing software.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: arial,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>I will admit I dislike the TCS model intensely, especially since I already own the Creative Suite. Why is it so much more expensive? Why can't I buy a basic suite and add components as I need them for a fraction
of the cost of the individual software packages? It's not like I have much of a use for Robohelp anyway.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: arial,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>Just my two-cents.</span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: arial,helvetica,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 13.3333px; font-family: arial,helvetica,sans-serif; background-color: transparent; font-style: normal;"><span>Bernard Gagne</span></div><div><br></div> <div style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Art Campbell
<art.campbell@gmail.com><br> <b><span style="font-weight: bold;">To:</span></b> "Gust, Dieter" <Dieter.Gust@itl.eu> <br><b><span style="font-weight: bold;">Cc:</span></b> "framers@lists.frameusers.com" <framers@lists.frameusers.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Wednesday, September 26, 2012 8:57:40 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: More bad news on TCS4: no longer includes Photoshop<br> </font> </div> <br><div id="yiv1447554195"><div>Illustrator is a better choice as a component? Really? Ever try editing hundreds of screen snaps for software documentation in Illustrator?<br class="yiv1447554195Apple-interchange-newline"></div><div>Either it's a significant mistake by the marketing team, or a significant win by the marketing team as it greatly increases Photoshop licenses....</div>
<br clear="all">Art Campbell <a rel="nofollow" ymailto="mailto:art.campbell@gmail.com" target="_blank" href="mailto:art.campbell@gmail.com">art.campbell@gmail.com</a><br> "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson<br>
No disclaimers apply.<br> DoD 358<br><br>I support <a rel="nofollow" target="_blank" href="http://www.thegrotonline.com/">www.TheGrotonLine.com</a>, hyperlocal news for Groton MA.<br>
<br><br><div class="yiv1447554195gmail_quote">On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter <span dir="ltr"><<a rel="nofollow" ymailto="mailto:Dieter.Gust@itl.eu" target="_blank" href="mailto:Dieter.Gust@itl.eu">Dieter.Gust@itl.eu</a>></span> wrote:<br><blockquote class="yiv1447554195gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
From: <a rel="nofollow" ymailto="mailto:framers-bounces@lists.frameusers.com" target="_blank" href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [mailto:<a rel="nofollow" ymailto="mailto:framers-bounces@lists.frameusers.com" target="_blank" href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a>] On Behalf Of Rob Shell<br>
Sent: Wednesday, September 26, 2012 12:23 PM<br>
Subject: More bad news on TCS4: no longer includes Photoshop<br>
<div class="yiv1447554195im"><br>
> I must add that I have found another disadvantage to buying TCS4, especially if you are a first-time buyer.<br>
> TCS4 does not include Photoshop, whereas TCS2 does, or did<br>
</div><div class="yiv1447554195im">> I must confess that I find it odd that Adobe and not a single reviewer has mentioned this.<br>
</div>If you really need Photoshop, I understand you.<br>
<br>
If you think of typical technical documentation use cases, RoboScreenCapture and Illustrator which are included instead of Photoshop (!!) are the better choice. .<br>
<div class="yiv1447554195im"><br>
> 1. One cannot print a book in unstructured FM11.<br>
</div>You refer to a bug, which is really annoying, but printing the book in structured mode might be a suitable workaround for the short.<br>
Save the book as PDF file is working in unstructured mode.<br>
<div class="yiv1447554195im"><br>
> 2. Forget about online support.<br>
</div>Why? Online support always is a combination of official Adobe feedback and customer feedback from all over the world.<br>
While an official Adobe feedback always will have to take into account side effects and therefore must be careful with hastily tips and workarounds, a lot of well-known experts in framers are giving fast and valuable feedback to almost any problem.<br>
<br>
> 3. Do without Photoshop.<br>
Most technical documentation use cases don't deal with CMYK so I think cheap software or freeware (Photoshop Elements, IrfanView...) should fulfill the demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. A lot of customers asked for switching from Photoshop to Illustrator which is now included in TCS4.<br>
<div class="yiv1447554195im"><br>
> 4. Forget about timely patches<br>
</div>Why?<br>
The Adobe TCS team is always seeking dedicated contact to TCS customers, and while "I hate bugs like a plague" Adobe delivers patches as soon as possible. O.K. The Adobe team might think about a similar approach like Microsoft in order to establish "hotfixes" beside regular patches.<br>
<div class="yiv1447554195im"><br>
> As a user of many programs over the years, what I see here is a drastic cutting down of FrameMaker<br>
</div>If you think of licenses I fear you may be right but if you think of the commitment of Adobe this has increased from year to year.<br>
But indeed to compete with InDesign and Word the commitment might still be much too little.<br>
<span class="yiv1447554195HOEnZb"><font color="#888888">Dieter Gust<br>
itl AG, Munich<br>
</font></span><div class="yiv1447554195HOEnZb"><div class="yiv1447554195h5">_______________________________________________<br>
<br>
<br>
You are currently subscribed to framers as <a rel="nofollow" ymailto="mailto:art.campbell@gmail.com" target="_blank" href="mailto:art.campbell@gmail.com">art.campbell@gmail.com</a>.<br>
<br>
Send list messages to <a rel="nofollow" ymailto="mailto:framers@lists.frameusers.com" target="_blank" href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>.<br>
<br>
To unsubscribe send a blank email to<br>
<a rel="nofollow" ymailto="mailto:framers-unsubscribe@lists.frameusers.com" target="_blank" href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br>
or visit <a rel="nofollow" target="_blank" href="http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com">http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com</a><br>
<br>
Send administrative questions to <a rel="nofollow" ymailto="mailto:listadmin@frameusers.com" target="_blank" href="mailto:listadmin@frameusers.com">listadmin@frameusers.com</a>. Visit<br>
<a rel="nofollow" target="_blank" href="http://www.frameusers.com/">http://www.frameusers.com/</a> for more resources and info.<br>
</div></div></blockquote></div><br>
</div><br>_______________________________________________<br><br><br>You are currently subscribed to framers as <a ymailto="mailto:bernygagne@rogers.com" href="mailto:bernygagne@rogers.com">bernygagne@rogers.com</a>.<br><br>Send list messages to <a ymailto="mailto:framers@lists.frameusers.com" href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>.<br><br>To unsubscribe send a blank email to<br><a ymailto="mailto:framers-unsubscribe@lists.frameusers.com" href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br>or visit <a href="http://lists.frameusers.com/mailman/options/framers/bernygagne%40rogers.com" target="_blank">http://lists.frameusers.com/mailman/options/framers/bernygagne%40rogers.com</a><br><br>Send administrative questions to <a ymailto="mailto:listadmin@frameusers.com" href="mailto:listadmin@frameusers.com">listadmin@frameusers.com</a>. Visit<br><a
href="http://www.frameusers.com/" target="_blank">http://www.frameusers.com/</a> for more resources and info.<br><br><br> </div> </div> </div></body></html>