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<DIV dir=ltr align=left><FONT color=#0000ff size=2 face=Arial><SPAN
class=068510314-13122012>I'd be tempted to copy those FM9 Master Pages into some
other location, upgrade them to FM11 and resave them. Then start a new project
based on them and gradually add files, saving as you go.</SPAN></FONT></DIV><BR>
<DIV dir=ltr lang=en-us class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>From:</B> framers-bounces@lists.frameusers.com
[mailto:framers-bounces@lists.frameusers.com] <B>On Behalf Of </B>Simon
Thomson<BR><B>Sent:</B> Wednesday, December 12, 2012 12:12 PM<BR><B>To:</B>
framers@lists.frameusers.com<BR><B>Subject:</B> FrameMaker 11 – Stability /
Crashing on Save.. Help <BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=WordSection1>
<P class=MsoNormal>Hi All, <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Recently updated to Adobe FrameMaker 11 (within TCS4, which
was an upgrade to my existing TCS 2.5) and all was going well, kind of - until
now. <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Now with my current project due to be uploaded at the
translators asap – a small Technical Overview publication, consisting of
11 files (Covers/ .fm’s/ .toc, book & 30 images >190 Mb total) –
it’s crashing on demand (almost). Thankfully I can re-create it with minimal
effort.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>The crash hasn’t happened on any other projects, but to be
honest I haven’t tested that – though the project in question Crashes on another
FM11 pc.. conclusion – it’s the content/files for that project,
right?<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>The CRASH – usually happens at/during saving a document
you’ve Imported Formats into, (All formats or even just Page Layouts) from a
corresponding file contained in the same book. <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>So who has had experience of any Crashes using FM 11 (and
fixed it) lol?<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Or more specifically has anyone had experience of a FM
Project (publication) repeatedly Crashing during Save or just after Import
Formats; Page Layouts then Saving using the Save button.. any one?
<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>I can’t help think it’s related to the Track Text Edits (TT),
MaterPage formation, Variables &/or Conditional text, I had to create ‘on
fly’ for this urgent Tech Overview in 4 days from my master set of original FM9
files.. (The FM9 utilised files, were opened directly with FM 11, saved as
into a new project folder, added to a new book created in FM11 then all edited
updated (with TT on where required) and published as Pdf).<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>So the way I see there’s 2 options going
forward;<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P style="TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1" class=MsoListParagraph><![if !supportLists]><SPAN
style="mso-list: Ignore">1.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN><![endif]>Contact support again, and start the (painful) process
of a support ticket with Adobe FM Support Desk, (correct)? <o:p></o:p></P>
<P style="MARGIN-LEFT: 36pt" class=MsoNormal>(As I have a collection of CRASH
screen captures and FM crash logs to support the problem. I found it strange the
1<SUP>st</SUP> support staff didn’t review/ask for these?).<o:p></o:p></P>
<P style="MARGIN-LEFT: 36pt" class=MsoNormal><o:p> </o:p></P>
<P style="MARGIN-LEFT: 36pt" class=MsoNormal>The problem with this is the
content is confidential – can’t hand out.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P style="TEXT-INDENT: -18pt; mso-list: l0 level1 lfo1" class=MsoListParagraph><![if !supportLists]><SPAN
style="mso-list: Ignore">2.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN><![endif]>Or copy the project, and purge all the files of all
functionality, Cond. Text & TT Edits, Variables then transfer (copy &
paste) the harmless text/graphic content into a fresh/clean FM 11 made file,
that contains new ‘hand made’ (not imported Masterpages) and then format all
again (Conditions/Variables etc), then build & test the project again (40+
pages). Joy.. <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Or is there an easy way, please let there be..<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Thanks in advanced.. <o:p></o:p></P>
<P class=MsoNormal>Sim<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Running Dell Precision Workstation M4300 (I7, 4GB Ram &
106 GB free space)… 32 bit.. and have both FM9 & FM 11 installed on same
box. Thx<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB">Many
Thanks,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB">Simon<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB">Simon
Thomson<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB">Technical
Writer<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB"> <o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB">Email: <A
href="mailto:sthomson@rapiscansystems.com"><SPAN
style="COLOR: blue">sthomson@rapiscansystems.com</SPAN></A><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; mso-fareast-language: EN-GB">Web: <A
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<P class=MsoNormal><SPAN
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<P class=MsoNormal><SPAN style="mso-fareast-language: EN-GB"><IMG
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height=69>
<IMG id=Picture_x0020_2 border=0
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src="cid:068510314@13122012-336D" width=250 height=74></SPAN><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-fareast-language: EN-GB"><o:p></o:p></SPAN></P>
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style="mso-fareast-language: EN-GB"><o:p> </o:p></SPAN></P>
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