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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I am sure that it is everyone who has FM 10, regardless if it is part of a suite or standalone. I have a longtime client and I access a virtual PC on their network and on this virtual PC FM 10 is installed as a standalone product. I just logged into the virtual PC and attempted to open FM 10 and get the same lousy message. Installing FM 11 as a workaround is not an option as this is not my PC, but my client's. I wouldn't dare install any other SW w/out their permission first.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>TVB<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Tammy Van Boening<br><b>Sent:</b> Tuesday, January 01, 2013 12:39 PM<br><b>To:</b> 'Anjaneai S'<br><b>Cc:</b> framers@lists.frameusers.com<br><b>Subject:</b> RE: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Anjaneai,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I went to the site indicated by the link below and attempted Solution 2, even though I have standalone Framemaker. It was not installed as part of an application suite. When I attempt to Deactivate, and then Deactivate Permanently, I receive the message "Please connect to the internet to deactivate" and I AM connected to the internet. I am unable to deactivate my account at all, so I am unable to attempt Solution #2. Also, I did stop and then restart the FlexNet Licensing Services and that did not work either. Like others on this, I am unable to use Framemaker 10.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>TVB<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Anjaneai S<br><b>Sent:</b> Tuesday, January 01, 2013 3:47 AM<br><b>To:</b> Shlomo Perets<br><b>Cc:</b> <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>; <a href="mailto:techshoret@yahoogroups.com">techshoret@yahoogroups.com</a><br><b>Subject:</b> Re: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p>Hi Shlomo,<o:p></o:p></p><p>First of all, a very Happy New Year to all dear Framers!<o:p></o:p></p><p>Can you please try the steps suggested here -<br><a href="http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html">http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html</a><o:p></o:p></p><p>Also, please go to start - run - launch - services.msc and look for 'Flexnet Licensing Service' and restart/start the service.<o:p></o:p></p><p>Please share me your findings.<o:p></o:p></p><p>Good luck!<o:p></o:p></p><p>Thanks,<br>Anjaneai<o:p></o:p></p><div><p class=MsoNormal>On Jan 1, 2013 3:06 PM, "Shlomo Perets" <<a href="mailto:shlomo2@microtype.com">shlomo2@microtype.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><br>As of this morning, when starting FM10 a message indicating "licensing expired" shows up, and the program would not run.<br>(likely related to the change of year -- best wishes for 2013!)<br><br>Other FM10 users in different locations encountered a similar problem.<br><br>The Adobe chat representative suggested contacting Adobe tech support by phone, where I (expectedly) got a "closed for the holiday" message.<br><br>FM11, FM9 and FM8 do start as expected. <br><br><br>Shlomo Perets<br><br>MicroType, <a href="http://www.microtype.com/" target="_blank">http://www.microtype.com</a> <br>FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat TimeSavers/Assistants <br><br><br>_______________________________________________<br><br><br>You are currently subscribed to framers as <a href="mailto:anjaneai@gmail.com">anjaneai@gmail.com</a>.<br><br>Send list messages to <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>.<br><br>To unsubscribe send a blank email to<br><a href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br>or visit <a href="http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com" target="_blank">http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com</a><br><br>Send administrative questions to <a href="mailto:listadmin@frameusers.com">listadmin@frameusers.com</a>. Visit<br><a href="http://www.frameusers.com/" target="_blank">http://www.frameusers.com/</a> for more resources and info.<o:p></o:p></p></div></div></body></html>