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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Shlomo,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> Thank you for the suggestion about using a trial FM11 as a temporary(?) solution. I have an immediate need to get two installs running and will attempt. If Adobe was serious about FM then existing FM10 users would get a no-cost upgrade to FM11.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Bill<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Shlomo Perets<br><b>Sent:</b> Tuesday, January 01, 2013 11:59 AM<br><b>To:</b> Scott Prentice<br><b>Cc:</b> Shlomo Perets; framers@lists.frameusers.com<br><b>Subject:</b> Re: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Scott Prentice wrote:<br><br><br><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif";color:#336666'>I'm seeing this problem as well.<br><br>Unfortunately, I don't think this will be something that can be resolved by Adobe fixing something in their licensing services. Before starting FM10 this morning, I disconnected from the Internet to test whether this is a local issue or from phoning home. Since I got this message (and FM10 won't start) with no Internet connection, it seems like a local application issue. I'm thinking that they will need to deliver a patch for FM10 to fix this. Hopefully we'll hear from someone on this soon.<br><br>Happy New Year!<br><br>...scott</span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><br>Thanks for your additional insight, Scott! Seems logical. Those who need to use FM10 until a patch is available (if indeed needed) can install FM11 as a trial version, and save as FM10 when FM10 can be used again.<br><br>When various FM10 bugs were discussed in the list a while back, FM11 was mentioned as the patch for FM9/10 (for a fee), but that's a different story ;-)<br><br>[ Two years ago or so I encountered the "licensing expired" problem when installing TCS2 on a new computer. The only real fix then, after spending many chat/phone hours with all kinds of "solution" attempts, was to get a new serial number from Adobe's representatives in Israel at the time. The old serial number was absolutely valid on the previous computer or when tested in other computers with de-activation. ]<br><br>Shlomo<br><br><br><o:p></o:p></p></div></body></html>