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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>All,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This harks back to a conversation that I had with Harpreet yesterday. I had hoped that Adobe would put this clarifying information on the list and decided not to flame the list with any further posts if they addressed this issue. Just one more clarifying point - The first fix (the earliest fix) that Kapil provided DOES change the FM version number (at least for standalone FM) from 10.x to 10.0.2. . . in the Help > About Framemaker window. The version number that you see in the Help > About window is the same version number that is displayed in the control panel for Add/Remove Programs. Both of the second fixes (the two later fixes) do NOT change the FM version number in the Help > About window. The version remains 10.0.2.419 in the Help > About window while displaying as 10.0.3 in the Add/Remove Programs pane. Just adds another point of confusion IMHO.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I can't speak to TCS users. Evidently, there is a problem for many being able to see the individual version of FM in the suite in the Add/Remove Programs panel. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>HTH just a little bit,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>TVB<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Megha Chaitanya [mailto:megha@adobe.com] <br><b>Sent:</b> Thursday, January 03, 2013 12:24 AM<br><b>To:</b> Tammy Van Boening; Kapil Verma; 'de Rouck, Tom (Gent)'; framers@lists.frameusers.com<br><b>Cc:</b> Megha Chaitanya<br><b>Subject:</b> RE: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>You can apply this patch ,it is a superset . It is available at <a href="http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html">http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html</a> .<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>1. Go to Add and Remove Programs.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>2. Look for " Name" and "Version" fields for FrameMaker 10 entry. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>3. If the name says "Adobe FrameMaker 10" and Version says "10.0.0.388" or "10.0.1.402" or "10.0.2.419"pls. download TCS3Update.zip file, </span><span style='font-size:10.0pt;font-family:Consolas'>unzip it and run the executable.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:10.0pt;font-family:Consolas'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>4. Otherwise, if the name says "Adobe FrameMaker 10.0.1" and version says "10.0.1.408" or 10.0.2.419" download TCS3_5Update.zip, unzip it and run the executable.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Regards,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Megha<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Adobe FrameMaker<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-----Original Message-----<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>From: Tammy Van Boening [<a href="mailto:tammyvb@spectrumwritingllc.com">mailto:tammyvb@spectrumwritingllc.com</a>] <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Sent: Thursday, January 03, 2013 12:41 AM<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>To: Kapil Verma; 'de Rouck, Tom (Gent)'; <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Subject: RE: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Kapil and all,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>I ran the first utility provided earlier. My version of FM is 10.0.2, and I<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>see on your second solution that the utilities are for 10.0 and 10.0.1.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Should I run this second utility or not (specifically the version for<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>10.0.1)?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>TVB<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-----Original Message-----<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>From: <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>[<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] On Behalf Of Kapil Verma<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Sent: Wednesday, January 02, 2013 10:56 AM<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>To: de Rouck, Tom (Gent); <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Subject: RE: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Dear All,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Update #2: We have released an update on FM10 and this should address the<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>problem for all users. Please download and install this important update.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>For details, please visit my original blog post (link below) and look at the<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Update # 2 section for instructions on how to install this update.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'><a href="http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10">http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-not-launching.html<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>We hope that this will solve the issue for all of our users who were<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>impacted.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Regards,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Kapil Verma<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Sr. Product Manager - FrameMaker line of products<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>-----Original Message-----<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>From: <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>[<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] On Behalf Of de Rouck, Tom<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>(Gent)<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Sent: Wednesday, January 02, 2013 2:40 PM<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>To: <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Subject: Re: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Importance: High<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Dear Anjaneai,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Is there a solution yet?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>As Shlomo, I tried your suggested solution 1 and 2 without success. Again,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>just like Shlomo, I don't want to try solution 3.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Just as a note: simply setting the date back to 2012 makes the license issue<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>disappear. But this is something I can do as I have admin rights on my PC.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>What can I do for all my colleagues that are getting back from holidays<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>today, need Framemaker 10 and don't have admin rights??<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Happy New Year to all Framers!<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Kind regards,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Tom<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Tom De Rouck<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>SGS Documentation Services<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Junior Project Manager<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Message: 4<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Date: Tue, 1 Jan 2013 16:16:50 +0530<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>From: Anjaneai S <<a href="mailto:anjaneai@gmail.com">anjaneai@gmail.com</a>><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>To: Shlomo Perets <<a href="mailto:shlomo2@microtype.com">shlomo2@microtype.com</a>><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Cc: <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>, <a href="mailto:techshoret@yahoogroups.com">techshoret@yahoogroups.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Subject: Re: FrameMaker 10 does not start ("licensing expired")<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Message-ID:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <<a href="mailto:CAMg4Z0eoxdzEPvkskUZomub0w_aY+E6bhta4RCJk1UhhAg3LjA@mail.gmail.com">CAMg4Z0eoxdzEPvkskUZomub0w_aY+E6bhta4RCJk1UhhAg3LjA@mail.gmail.com</a>><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Content-Type: text/plain; charset="iso-8859-1"<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Hi Shlomo,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>First of all, a very Happy New Year to all dear Framers!<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Can you please try the steps suggested here -<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'><a href="http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4">http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>.html<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Also, please go to start - run - launch - services.msc and look for 'Flexnet<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Licensing Service' and restart/start the service.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Please share me your findings.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Good luck!<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Thanks,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Anjaneai<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>On Jan 1, 2013 3:06 PM, "Shlomo Perets" <<a href="mailto:shlomo2@microtype.com">shlomo2@microtype.com</a>> wrote:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> As of this morning, when starting FM10 a message indicating "licensing <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> expired" shows up, and the program would not run.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> (likely related to the change of year -- best wishes for 2013!)<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> Other FM10 users in different locations encountered a similar problem.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> The Adobe chat representative suggested contacting Adobe tech support <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> by phone, where I (expectedly) got a "closed for the holiday" message.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> FM11, FM9 and FM8 do start as expected.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> Shlomo Perets<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> MicroType, <a href="http://www.microtype.com">http://www.microtype.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> TimeSavers/Assistants<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>> _______________________________________________<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Information in this email and any attachments is confidential and intended<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>solely for the use of the individual(s) to whom it is addressed or otherwise<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>directed. Please note that any views or opinions presented in this email are<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>solely those of the author and do not necessarily represent those of the<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Company.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>Finally, the recipient should check this email and any attachments for the<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:Consolas'>presence of viruses. 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