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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Keith,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Try this,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Wherever the Framemaker document or book is on your system, copy the complete stuff from there and paste it in Local Disk C:/ of the computer, make sure there is no folder tree like C:/documents/Keith/keith.fm…,the Framemaker document should be in the root folder without any folder tree like only in C:/<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Once you have the Framemaker document there, open Robohelp and link the Framemaker document from the new location C:/ and that should fix all your issues with XREF’s.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Let me know it that worked or not.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Harpreet<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Adobe Systems.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> framers-bounces@lists.frameusers.com [mailto:framers-bounces@lists.frameusers.com] <b>On Behalf Of </b>Jeff Coatsworth<br><b>Sent:</b> 16 January 2013 19:25<br><b>To:</b> framers@lists.frameusers.com<br><b>Subject:</b> RE: Frame to Robo Cross Refs: Conversion Unpredictable<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Two avenues of attack for this - one is to examine the places it worked & where it didn't in both the resulting RH topic & source FM file - are some xrefs by paragraph and others by marker tag? Conditional text at play here? There has to be something going on in or around the xref to make it convert right/wrong sometimes.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>The second area would be to do an experiment where you create a new project in RH, use your .isf file from your linked project, and do an import of the FM content (checking to see that all the conversion settings are set to "see 'ABC'") and see if linking vs. importing is at the source of the problem.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Keith Hansen<br><b>Sent:</b> Tuesday, January 15, 2013 10:59 AM<br><b>To:</b> <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br><b>Subject:</b> TCS: Frame to Robo Cross Refs: Conversion Unpredictable</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><div><p class=MsoPlainText>Hello,<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>I'm using FrameMaker 11 and RoboHelp 10 in Adobe Technical Communication Suite (TCS) 4. My FrameMaker book is linked to RoboHelp.<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>Assume I have a cross ref like this in Frame:<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>See "ABC" on page 101.<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>RoboHelp is supposed to convert the cross ref into a hyperlink like this:<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>See "ABC".<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>Most of my cross-references are converted correctly, but some are not. (The "on page 101" is still there in RoboHelp and the generated WebHelp project.)<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>In Frame, two references may use the same cross reference format... but RoboHelp converts the one cross ref OK but not the other. In fact, I’ve even copied a cross ref and pasted it into another location in the Frame file. The original cross ref converts OK, but the copied one does not!<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>Anyone else encountered this problem? Any solutions? Thanks much.<o:p></o:p></p><p class=MsoPlainText> <o:p></o:p></p><p class=MsoPlainText>Keith<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'><br>NOTICE:<br>This e-mail is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure. If the reader of this e-mail is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. 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