<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">You can convert using 2 methods:<div><ul class="MailOutline"><li>map xref format in RH via File > Project Settings > FrameMaker Document > Edit > Cross Reference. Your xref should be set to <paratext>, not [Source].</li><li>manually modify the cross-ref format by creating a conversion template and applying it in RH via File > Project Settings > Apply Conversion Template</li></ul><div>Which are you using? Have you tried the other?</div><div>
<div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br class="Apple-interchange-newline"><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 13px; font-family: Calibri, sans-serif; "><i>-Matt</i><o:p></o:p></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b style="font-size: 13px; "><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(95, 73, 122); ">Matt Sullivan</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><i>technical communication | online training | eLearning</i></span></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><b><br></b></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); "><b>twitter: </b><a href="http://twitter.com/mattrsullivan" style="color: blue; ">@mattrsullivan</a></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><b>phone:</b> 714 960-6840 <br></span></div>
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<br><div><div>On Jan 15, 2013, at 7:58 AM, Keith Hansen <<a href="mailto:Keith.Hansen@opensolutions.com">Keith.Hansen@opensolutions.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">I'm using FrameMaker 11 and RoboHelp 10 in Adobe Technical Communication Suite (TCS) 4. My FrameMaker book is linked to RoboHelp.</div><p class="MsoPlainText" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">Assume I have a cross ref like this in Frame:</div><p class="MsoPlainText" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">See "ABC" on page 101.</div><p class="MsoPlainText" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">RoboHelp is supposed to convert the cross ref into a hyperlink like this:</div><p class="MsoPlainText" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">See "ABC".</div><p class="MsoPlainText" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">Most of my cross-references are converted correctly, but some are not. (The "on page 101" is still there in RoboHelp and the generated WebHelp project.)</div><p class="MsoPlainText" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">In Frame, two references may use the same cross reference format... but RoboHelp converts the one cross ref OK but not the other. In fact, I’ve even copied a cross ref and pasted it into another location in the Frame file. The original cross ref converts OK, but the copied one does not!</div></blockquote></div><br></div></body></html>