I'd go with MIF2GO (first choice) or <br><br>Flare... Flare links to FM files nicely for single sourcing. I think it's kind of clunky as a primary authoring tool, but as a downstream Help generator, not many complaints. <br>
<br><br clear="all"><div>Art Campbell <a href="mailto:art.campbell@gmail.com" target="_blank">art.campbell@gmail.com</a><br> "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson<br>
No disclaimers apply.<br> DoD 358<br><br>I support <a href="http://www.TheGrotonLine.com" target="_blank">www.TheGrotonLine.com</a>, hyperlocal news for Groton MA.</div>
<br><br><div class="gmail_quote">On Sun, Feb 10, 2013 at 10:32 PM, Carol J. Elkins <span dir="ltr"><<a href="mailto:celkins@awrittenword.com" target="_blank">celkins@awrittenword.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
At 11:00 AM 2/10/2013, you wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
So I plan to switch to WWP. It fixes the rendering bug with RoboHelp 9 output in IE8 and the output looks much better than what we've been getting from RoboHelp.<br>
</blockquote>
<br>
I'm about ready to switch to WWP from RoboHelp, too. I uprgraded to TechCommSuite 4 a couple weeks ago mainly to take advantage of RH's new multi-screen mobile output. I never made it past first base in the new RH. I spent a total of 6 hours screensharing with Adobe Tech Support to troubleshoot why a linked book from Framemaker11 causes RH10 to crash when generating the WebHelp output, they simply stopped communicating with me. They cannot replicate the crash on their end using my files. I can replicate it on two stand-alone computers in my office, one with a fresh, default install of TechCommSuite4. I asked them to try my files on a clean install on a stand-alone workstation and haven't heard anything more for a week.<br>
<br>
While waiting for Adobe to not respond, I spent another two days rebuilding, letter by letter, the Frame file that was causing the crash and discovered that a space between an autonumbered chapter paragraph tag (i.e., Chapter{space}1) was the culprit. If I changed the space to a hardspace, the RH project generated without a hitch. There are more details, but they aren't important. What is important is that even though I've emailed Adobe tech support, left voice mails with the Level 2 support person, and logged the information in Adobe's case file for my issue, I've heard nothing more from them.<br>
<br>
Last November, I asked the sales rep at WWP to demo their Reverb product using some sample files of this same project I'm working on, and the output was much nicer for the mobile device formats. RoboHelp builds separate output for each mobile device, e.g., one each for Android Galaxy, Android Phone, iPad, iPhone, and Kindle. In contrast, WWP uses HTML5 and css to create responsive design in a single output that scales well regardless of the device. I'm not sure how they do it, but it looks good and I'm hoping that it will be easier to use than RH.<br>
<br>
Buying a WWP license is expensive, especially on top of the cost of upgrading to TechCommSuite 4. But I've lost four entire days of income trying to cooperate with Adobe Tech Support, not getting anywhere, and ultimately being abandoned without so much as a "sorry we can't help you we've got to stop now."<br>
<br>
Thanks for letting me whine. If anyone has actually used both WWP and RH for mobile (multiscreen) output, I'd be interested in knowing how the two programs stack up against each other in real life. (That actually was the real point of my email.)<br>
<br>
Carol<br>
<br>
<br>
******************************<u></u>************<br>
Carol J. Elkins---A Written Word LLC<br>
Making Information Understandable<br>
Phone: <a href="tel:719-948-3773" value="+17199483773" target="_blank">719-948-3773</a><br>
mailto:<a href="mailto:celkins@awrittenword.com" target="_blank">celkins@awrittenword.<u></u>com</a><br>
<a href="http://www.awrittenword.com" target="_blank">http://www.awrittenword.com</a><br>
******************************<u></u>*************<br>
<br>
______________________________<u></u>_________________<br>
<br>
<br>
You are currently subscribed to framers as <a href="mailto:art.campbell@gmail.com" target="_blank">art.campbell@gmail.com</a>.<br>
<br>
Send list messages to <a href="mailto:framers@lists.frameusers.com" target="_blank">framers@lists.frameusers.com</a>.<br>
<br>
To unsubscribe send a blank email to<br>
<a href="mailto:framers-unsubscribe@lists.frameusers.com" target="_blank">framers-unsubscribe@lists.<u></u>frameusers.com</a><br>
or visit <a href="http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com" target="_blank">http://lists.frameusers.com/<u></u>mailman/options/framers/art.<u></u>campbell%40gmail.com</a><br>
<br>
Send administrative questions to <a href="mailto:listadmin@frameusers.com" target="_blank">listadmin@frameusers.com</a>. Visit<br>
<a href="http://www.frameusers.com/" target="_blank">http://www.frameusers.com/</a> for more resources and info.<br>
</blockquote></div><br>