<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"><base href="x-msg://1471/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I'm not sure exactly what they were trying to explain, but I'm not aware of any changes in FM's ability to work with files across networks. In fact, FM has been able to use HTTP locations for linked files for multiple versions now.<div><br></div><div>Sounds like the tech support person was grabbing at straws.<br><div>
<div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br class="Apple-interchange-newline"><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 13px; font-family: Calibri, sans-serif; "><i>-Matt</i><o:p></o:p></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b style="font-size: 13px; "><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(95, 73, 122); ">Matt Sullivan</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><i>technical communication | online training | eLearning</i></span></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><b><br></b></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); "><b>twitter: </b><a href="http://twitter.com/mattrsullivan" style="color: blue; ">@mattrsullivan</a></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><b>phone:</b> 714 960-6840 <br></span></div>
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<br><div><div>On Feb 13, 2013, at 8:55 AM, Ken Poshedly <<a href="mailto:poshedly@bellsouth.net">poshedly@bellsouth.net</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="margin: 0px; font-family: 'times new roman', 'new york', times, serif; font-size: 14pt; "><div style="margin: 0px; ">FWIW,<br><br>I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11.<br><br>I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the "wrong" way is just how we've been doing things here.<br><br>Incidentally, I'm still using FM 8.0 the "wrong" way and with no crashes.<br><br>-- Ken in Atlanta<br><br></div><div style="margin: 0px; font-family: 'times new roman', 'new york', times, serif; font-size: 14pt; "><div style="margin: 0px; font-family: arial, helvetica, sans-serif; font-size: 10pt; "><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold; ">From:</span></b><span class="Apple-converted-space"> </span>Ken Poshedly <<a href="mailto:poshedly@bellsouth.net">poshedly@bellsouth.net</a>><br><b><span style="font-weight: bold; ">To:</span></b><span class="Apple-converted-space"> </span><a href="mailto:techwr-l@techwr-l.com">techwr-l@techwr-l.com</a><br><b><span style="font-weight: bold; ">Sent:</span></b><span class="Apple-converted-space"> </span>Wed, February 13, 2013 10:47:05 AM<br><b><span style="font-weight: bold; ">Subject:</span></b><span class="Apple-converted-space"> </span>"FrameMaker has detected a problem and must quit" Really?!<br></font><br>To all,<br><br>Please excuse this x-posting (Framemaker list), but no replies at all from there<span class="Apple-converted-space"> </span><br>so far.<br><br>My coworker is running FrameMaker 11.0 and is frustrated because twice this<span class="Apple-converted-space"> </span><br>morning, FrameMaker crashed on his terminal (luckily creating recovery files,<span class="Apple-converted-space"> </span><br>though).<br><br>The warning pop-up window that displayed announcing this glorious impending<span class="Apple-converted-space"> </span><br>shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . "<br><br>We have looked at the extremely cryptic error log file that was generated and of<span class="Apple-converted-space"> </span><br>course, it's as clear as mud to me.<br><br>Note that my coworker prefers to keep his book and all member chapter files <span class="Apple-converted-space"> </span><br>open. He also prefers to embed all his graphics so the various chapter file<span class="Apple-converted-space"> </span><br>sizes are MUCH larger than if the graphics were referenced. Thus, the<span class="Apple-converted-space"> </span><br>following:<br><br>Title page with copyright page -- 835 Kb (no graphics)<br>TOC -- 870 Kb (again, no graphics)<br>Section 1 -- 4,740 Kb<br>Section 2 -- 8,720 Kb<br>Section 3 -- 14,983 Kb<br>Section 4 -- 45,815 Kb<br>Section 5 -- 22,066 Kb<br>Section 6 -- 53,033 Kb<br><br>For instance, Section 6 is 89 pages in length with all graphics (strictly line<span class="Apple-converted-space"> </span><br>art) embedded and the file size is 53,033 Kb (that's a little over 53<span class="Apple-converted-space"> </span><br>megabytes). In a previous version of this manual (when the graphics were<span class="Apple-converted-space"> </span><br>referenced), the file size was just a mere fraction of this (perhaps 20 Kb or<span class="Apple-converted-space"> </span><br>30 Kb).<br><br>His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz,<span class="Apple-converted-space"> </span><br>3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002,<span class="Apple-converted-space"> </span><br>Service Pack 3.<br><br>So the questions:<br><br> * What do those internal error numbers specifically mean?<br> * Is/are the error/errors caused by a hardware problem or a software problem?<br>-- Ken in Atlanta<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>STC Vice President Nicky Bleiel is giving a free webinar on best practices<br>for creating mobile help.<br><br>Learn more:<span class="Apple-converted-space"> </span><a href="http://bit.ly/WNaCzd" target="_blank">http://bit.ly/WNaCzd</a><br><br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br><br>You are currently subscribed to TECHWR-L as<span class="Apple-converted-space"> </span><a ymailto="mailto:poshedly@bellsouth.net" href="mailto:poshedly@bellsouth.net">poshedly@bellsouth.net</a>.<br><br>To unsubscribe send a blank email to<br><a ymailto="mailto:techwr-l-leave@lists.techwr-l.com" href="mailto:techwr-l-leave@lists.techwr-l.com">techwr-l-leave@lists.techwr-l.com</a><br><br><br>Send administrative questions to<span class="Apple-converted-space"> </span><a ymailto="mailto:admin@techwr-l.com" href="mailto:admin@techwr-l.com">admin@techwr-l.com</a>. Visit<br><a href="http://www.techwhirl.com/email-discussion-groups/" target="_blank">http://www.techwhirl.com/email-discussion-groups/</a><span class="Apple-converted-space"> </span>for more resources and info.<br><br>Looking for articles on Technical Communications? Head over to our online magazine at<span class="Apple-converted-space"> </span><a href="http://techwhirl.com" target="_blank">http://techwhirl.com</a><br><br>Looking for the archived Techwr-l email discussions? Search our public email archives @<span class="Apple-converted-space"> </span><a href="http://techwr-l.com/archives" target="_blank">http://techwr-l.com/archives</a><br></div></div></div>_______________________________________________<br><br><br>You are currently subscribed to framers as<span class="Apple-converted-space"> </span><a href="mailto:matt@mattrsullivan.com">matt@mattrsullivan.com</a>.<br><br>Send list messages to<span class="Apple-converted-space"> </span><a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a>.<br><br>To unsubscribe send a blank email to<br><a href="mailto:framers-unsubscribe@lists.frameusers.com">framers-unsubscribe@lists.frameusers.com</a><br>or visit<span class="Apple-converted-space"> </span><a href="http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com">http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com</a><br><br>Send administrative questions to<span class="Apple-converted-space"> </span><a href="mailto:listadmin@frameusers.com">listadmin@frameusers.com</a>. Visit<br><a href="http://www.frameusers.com/">http://www.frameusers.com/</a><span class="Apple-converted-space"> </span>for more resources and info.</div></blockquote></div><br></div></body></html>