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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>Hi, Dov.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>What you say below is indeed what I would expect, and what is also my experience, with the Adobe applications I use (FrameMaker, PhotoShop and Acrobat Pro)– pretty much any Windows application today!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>Thanks for the clarification,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>Z<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt'>From:</span></b><span style='font-size:11.0pt'> Dov Isaacs [mailto:isaacs@adobe.com] <br><b>Sent:</b> Thursday, February 14, 2013 1:24 PM<br><b>To:</b> Syed Zaeem Hosain (Syed.Hosain@aeris.net); Alan T Litchfield; framers@lists.frameusers.com<br><b>Subject:</b> RE: "FrameMaker has detected a problem and must quit" Really?!<br><b>Importance:</b> High<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>With regards to network folders and drives, Adobe software <i>in general </i>is essentially unaware of the media and location of the file. The provided file path, whether provided explicitly by the user with a <i>file open </i>dialog or implicitly as a link in a document is used “as is” for operating system file access calls. That having been said, when one accesses files on remote and/or slow links or even with semi-reliable media (such as old and scratched CD-Rs and DVD-Rs), read errors and/or timeouts can and do occur that are much less likely than when accessing a file on a “local” drive. The Adobe applications typically don’t attempt any special recovery operations when such read errors and/or timeouts occur. That is likely the source of problems reported.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> - Dov<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border:none;border-top:solid #6A737B 1.0pt'><tr><td width=54 style='width:32.25pt;border:none;padding:0in 15.75pt 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><img width=43 height=72 id="Picture_x0020_1" src="cid:image001.png@01CE0ACE.2DEFE400" alt="Description: D:\Documents\Adobe Artwork\2012\Adobe Products\E-mail Signature\adobe_logo_web.png"><o:p></o:p></span></p></td><td width=725 valign=bottom style='width:435.0pt;border:none;padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=846 style='width:507.75pt'><tr><td width=273 valign=bottom style='width:163.55pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:11.25pt'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Dov Isaacs</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><br>Principal Scientist<br>Adobe Systems Incorporated<o:p></o:p></span></p></td><td width=210 valign=bottom style='width:126.2pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:11.25pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>+1 408.536.2896 (tel)<br>+1 408.242.5161 (cell)<o:p></o:p></span></p><p class=MsoNormal style='line-height:11.25pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><a href="mailto:isaacs@adobe.com"><span style='color:black'>isaacs@adobe.com</span></a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></td><td width=363 valign=bottom style='width:218.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:11.25pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>345 Park Avenue<br>San Jose, CA 95110-2704 USA<br><a href="http://www.adobe.com/"><span style='color:black'>http://www.adobe.com</span></a><o:p></o:p></span></p></td></tr></table></td><td valign=bottom style='border:none;padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> <o:p></o:p></span></p></td></tr><tr><td colspan=3 style='border:none;padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D'> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><i><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#00B050'>Feel free to print this e-mail if your needs dictate hard copy.<br>There is no need to feel guilty about printing!<br>Paper is renewable and recyclable.<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.0pt;font-family:"Arial","sans-serif";color:#00B050'><o:p> </o:p></span></i></p><p class=MsoNormal><span style='font-size:7.0pt;color:black'>ISAACS-OFFICE.corp.adobe.com<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt'>From:</span></b><span style='font-size:11.0pt'> <a href="mailto:framers-bounces@lists.frameusers.com">framers-bounces@lists.frameusers.com</a> [<a href="mailto:framers-bounces@lists.frameusers.com">mailto:framers-bounces@lists.frameusers.com</a>] <b>On Behalf Of </b>Syed Zaeem Hosain (<a href="mailto:Syed.Hosain@aeris.net">Syed.Hosain@aeris.net</a>)<br><b>Sent:</b> Wednesday, February 13, 2013 12:32 PM<br><b>To:</b> Alan T Litchfield; <a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br><b>Subject:</b> RE: "FrameMaker has detected a problem and must quit" Really?!<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoPlainText>I think that there may be some confusion about local vs. network folders/drives. Perhaps I read too much into Ken's responses from the Adobe tech!<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>In my case, all application executables are on my drive C and the data files are on drive E on the _same_ system. I.e., drive E is _not_ a network-mounted drive ... it is physically installed on my laptop.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>For this "all local drives" arrangement, there should _never_ be any issue for any modern Windows application.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>However, if the data files are on a network server, even if that folder/drive is "mounted" as a "local" drive letter in Windows, then I can see where incorrect permissions on that remote location can cause confusion and access issues. You _have_ to have write permission on that remote drive/folder for example.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>FWIW, I have used FrameMaker on a network without problems. I regularly back up my files onto a network server (into a folder where I have read/write access). Indeed, I just checked ... I don't have any difficulty opening those remote files, editing/saving, etc.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>The point being that things on networks just have to be set up correctly, so an Adobe tech may want to _not_ recommend this for everybody. Regardless, I would not consider that as official Adobe policy.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Z<o:p></o:p></p></div></div></body></html>