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Hello Shelly,<br>
<br>
Are you perhaps using Microsoft Security Essentials [MSE] on your
workstation?<br>
<br>
I have found from experience with customers that the Microsoft
Anti-virus Solution is way too aggressive, and was causing
FrameMaker and/or Acrobat Distiller to hand while attempting to
print any graphics that contained transparency areas.<br>
<br>
If your company has a different Anti-virus suite available, I
recommend uninstalling MSE, and switching.<br>
<br>
If you don't have that option, you will need to configure MSE to
exclude processes FrameMaker.exe, and Acrobat.exe, and perhaps add
folder exclusion too.<br>
<br>
Regards<br>
// Simon BUCH <br>
<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 06/03/2013 04:56, Shelly Schneider
wrote:<br>
</div>
<blockquote cite="mid:01f101ce1a26$ee6c2fb0$cb448f10$@softest.com"
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<div class="WordSection1">
<p class="MsoNormal">I have cover art using a PDF file. The
cover bleeds on all edges. I have been using this from at
least Frame 7 up through Frame 10, with no issues. My company
purchased FrameMaker 11 and Acrobat Pro 11 for a new 64 bit
computer. Frame hangs when I try to Save as PDF or print to
.ps using the Adobe PDF printer, both with the latest
updates. A one-page frame file with just the cover will hang.
Other, smaller pdfs sprinkled throughout my docs cause no
problems. If I replace the cover art with a jpg or png file, I
can make a pdf, but the quality is not the same. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I reported this to Adobe support, and they
worked with me for a while, but they were unable to reproduce
the problem, so that was no help. Has anyone else had this
problem and found a solution that won’t require me to replace
the cover art in all my docs?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I finally found that I can save the cover
art as eps with a preview, and get an excellent quality pdf
using the eps art. Yay! And the preview prevents Frame from
displaying eps files as those off-putting gray boxes, so I’ll
use that if necessary.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!!<o:p></o:p></p>
<p class="MsoNormal">Shelly Schneider<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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