<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><base href="x-msg://2112/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hmm,<div><br></div><div>Sounds like either a printer driver issue (are you using Adobe PDF?) or an issue with the PDF. I would open the PDF into Illustrator, and resave as PDF with Illustrator editing capabilities.<br><div>
<div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br class="Apple-interchange-newline"><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 13px; font-family: Calibri, sans-serif; "><i>-Matt</i><o:p></o:p></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b style="font-size: 13px; "><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(95, 73, 122); ">Matt Sullivan</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><i>technical communication | online training | eLearning</i></span></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><b><br></b></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); "><b>twitter: </b><a href="http://twitter.com/mattrsullivan" style="color: blue; ">@mattrsullivan</a></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><b>phone:</b> 714 960-6840 <br></span></div>
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<br><div><div>On Mar 6, 2013, at 3:20 PM, "rebecca officer" <<a href="mailto:rebecca.officer@alliedtelesis.co.nz">rebecca.officer@alliedtelesis.co.nz</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" vlink="purple" link="blue" style="font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 4px 4px 1px; font-size: 10pt; font-family: 'Segoe UI'; "><div>Hi Shelly</div><div> </div><div>Sounds like you've got a solution, which is great.</div><div> </div><div>In case you or others are interested, we deal with covers by making a separate 1-page PDF from the graphics program (currently Illustrator). In our FM file, we put a "holding" page. Once we've made the final PDF from Framemaker, we use Acrobat Pro to replace the holding page with the real cover page, which takes a few seconds to do.</div><div> </div><div>Cheers</div><div>Rebecca<br></div><div><br>>>> "Shelly Schneider" <<a href="mailto:shelly@softest.com" style="color: purple; text-decoration: underline; ">shelly@softest.com</a>> 6/03/13 17:56 >>><br></div><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">I have cover art using a PDF file. The cover bleeds on all edges. I have been using this from at least Frame 7 up through Frame 10, with no issues. My company purchased FrameMaker 11 and Acrobat Pro 11 for a new 64 bit computer. Frame hangs when I try to Save as PDF or print to .ps using the Adobe PDF printer, both with the latest updates. A one-page frame file with just the cover will hang. Other, smaller pdfs sprinkled throughout my docs cause no problems. If I replace the cover art with a jpg or png file, I can make a pdf, but the quality is not the same.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">I reported this to Adobe support, and they worked with me for a while, but they were unable to reproduce the problem, so that was no help. Has anyone else had this problem and found a solution that won’t require me to replace the cover art in all my docs?<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">I finally found that I can save the cover art as eps with a preview, and get an excellent quality pdf using the eps art. Yay! And the preview prevents Frame from displaying eps files as those off-putting gray boxes, so I’ll use that if necessary.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Thank you!!<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Shelly Schneider<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div></div><p><br>NOTICE: This message contains privileged and confidential<br>information intended only for the use of the addressee<br>named above. If you are not the intended recipient of<br>this message you are hereby notified that you must not<br>disseminate, copy or take any action in reliance on it.<br>If you have received this message in error please<br>notify Allied Telesis Labs Ltd immediately.<br>Any views expressed in this message are those of the<br>individual sender, except where the sender has the<br>authority to issue and specifically states them to<br>be the views of Allied Telesis Labs.</p><div> <br class="webkit-block-placeholder"></div>_______________________________________________<br><br><br>You are currently subscribed to framers as<span class="Apple-converted-space"> </span><a href="mailto:matt@mattrsullivan.com" style="color: purple; text-decoration: underline; ">matt@mattrsullivan.com</a>.<br><br>Send list messages to<span class="Apple-converted-space"> </span><a href="mailto:framers@lists.frameusers.com" style="color: purple; text-decoration: underline; ">framers@lists.frameusers.com</a>.<br><br>To unsubscribe send a blank email to<br><a href="mailto:framers-unsubscribe@lists.frameusers.com" style="color: purple; text-decoration: underline; ">framers-unsubscribe@lists.frameusers.com</a><br>or visit<span class="Apple-converted-space"> </span><a href="http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com" style="color: purple; text-decoration: underline; ">http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com</a><br><br>Send administrative questions to<span class="Apple-converted-space"> </span><a href="mailto:listadmin@frameusers.com" style="color: purple; text-decoration: underline; ">listadmin@frameusers.com</a>. 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