<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>I'm sure that Adobe sales didn't mention it because they truly believe that this is NOT an issue!</div><div><br></div><div>Do you have any of your alert messages suppressed in the Preferences?</div><div><br></div>To add to what Rick and Syed said, I have *never* seen an FM file that will not open into a later version of FM.<div><br></div><div>In fact, I use files in training classes that are installed with FM 11 install. The files date back at least to FM 5.1. I often pull in files from FM5 through FM 10 for current FM 11 clients. Always successful.</div><div><br></div><div>Please let everyone know if you find folks who experience this problem. My prediction is that you find the issue is with something other than FM11 itself. <br><div>
<div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br class="Apple-interchange-newline"><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 13px; font-family: Calibri, sans-serif; "><i>-Matt</i><o:p></o:p></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b style="font-size: 13px; "><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(95, 73, 122); ">Matt Sullivan</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><i>technical communication | online training | eLearning</i></span></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><b><br></b></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); "><b>twitter: </b><a href="http://twitter.com/mattrsullivan" style="color: blue; ">@mattrsullivan</a></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><b>phone:</b> 714 960-6840 <br></span></div>
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<br><div><div>On Mar 9, 2013, at 1:25 AM, "Peter Schorer" <<a href="mailto:peteschorer@gmail.com">peteschorer@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">Needless to say, prior to my buying Frame 11 last fall, Frame 11 Sales mentioned not a word about old Frame files no longer being accessible.<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">I would like to hear from anyone who has run into this major problem.</div></blockquote></div><br></div></body></html>