<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><base href="x-msg://5067/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Ahh, I thought a bcc to Dov might elicit a response! Thx Dov, for clarifying!<br><div>
<div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br class="Apple-interchange-newline"><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 13px; font-family: Calibri, sans-serif; "><i>-Matt</i><o:p></o:p></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><br></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><b style="font-size: 13px; "><span style="font-size: 12px; font-family: Arial, sans-serif; color: rgb(95, 73, 122); ">Matt Sullivan</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><i>technical communication | online training | eLearning</i></span></div><div style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><b><br></b></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); "><b>twitter: </b><a href="http://twitter.com/mattrsullivan" style="color: blue; ">@mattrsullivan</a></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><b>phone:</b> 714 960-6840 <br></span></div>
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<br><div><div>On Mar 13, 2013, at 3:29 PM, Dov Isaacs <<a href="mailto:isaacs@adobe.com">isaacs@adobe.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">EPS, AI,<span class="Apple-converted-space"> </span></span></i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">and<span class="Apple-converted-space"> </span></span><i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">PDF</span></i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span class="Apple-converted-space"> </span>are all essentially the same file with different options – not really!<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Illustrator files input into FrameMaker depend on the Illustrator file being saved with PDF compatibility. It is the PDF that FrameMaker really deals with in that file, not the actual private Illustrator information.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">For PDF files (and thus Illustrator files) imported into a FrameMaker document, the PDF content is converted internally into EPS and a high resolution “preview” is created from the PDF.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">If importing EPS worked, but importing PDF didn’t<span class="Apple-converted-space"> </span></span><i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">and<span class="Apple-converted-space"> </span></span></i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">the original artwork contained live transparency (as in drop shadows, etc.), then the difference would be that when creating EPS from Illustrator, transparency is flattened immediately since PostScript doesn’t support live transparency at all! The PDF probably still had the live transparency which<span class="Apple-converted-space"> </span></span><i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">should<span class="Apple-converted-space"> </span></span></i><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">have been properly flattened when the PDF was imported and internal EPS was created. If this happened with the current FrameMaker release and you are able to (1) repeat the problem and (2) share the files with Adobe, I would advise you to report this as a serious bug.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> - Dov<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width: 848px; border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(106, 115, 123); "><tbody><tr><td width="43" style="width: 32.25pt; border: none; padding: 0in 15.75pt 0in 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><image001.png></span><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div></td><td width="580" valign="bottom" style="width: 435pt; border: none; padding: 0in; "><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="677" style="width: 507.75pt; "><tbody><tr><td width="218" valign="bottom" style="width: 163.55pt; padding: 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; line-height: 11.25pt; "><b><span style="font-size: 9pt; font-family: Arial, sans-serif; ">Dov Isaacs</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "><br>Principal Scientist<br>Adobe Systems Incorporated</span><span style="font-size: 9pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div></td><td width="168" valign="bottom" style="width: 126.2pt; padding: 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; line-height: 11.25pt; "><span style="font-size: 9pt; font-family: Arial, sans-serif; ">+1 408.536.2896 (tel)<br>+1 408.242.5161 (cell)</span><span style="font-size: 9pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; line-height: 11.25pt; "><span style="font-size: 9pt; font-family: Arial, sans-serif; "><a href="mailto:isaacs@adobe.com" style="color: purple; text-decoration: underline; "><span style="">isaacs@adobe.com</span></a></span><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div></td><td width="291" valign="bottom" style="width: 218pt; padding: 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; line-height: 11.25pt; "><span style="font-size: 9pt; font-family: Arial, sans-serif; ">345 Park Avenue<br>San Jose, CA 95110-2704 USA<br><a href="http://www.adobe.com/" style="color: purple; text-decoration: underline; "><span style="">http://www.adobe.com</span></a></span><span style="font-size: 9pt; font-family: Arial, sans-serif; "><o:p></o:p></span></div></td></tr></tbody></table></td><td valign="bottom" style="border: none; padding: 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div></td></tr><tr><td colspan="3" style="border: none; padding: 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div></td></tr></tbody></table><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><i><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(0, 176, 80); ">Feel free to print this e-mail if your needs dictate hard copy.<br>There is no need to feel guilty about printing!<br>Paper is renewable and recyclable.<o:p></o:p></span></i></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><i><span style="font-size: 7pt; font-family: Arial, sans-serif; color: rgb(0, 176, 80); "> </span></i></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 7pt; font-family: Calibri, sans-serif; "><a href="http://ISAACS-OFFICE.corp.adobe.com" style="color: purple; text-decoration: underline; ">ISAACS-OFFICE.corp.adobe.com</a><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="border-style: none none none solid; border-left-width: 1.5pt; border-left-color: blue; padding: 0in 0in 0in 4pt; "><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(225, 225, 225); padding: 3pt 0in 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><span class="Apple-converted-space"> </span>Matt Sullivan [mailto:matt@<a href="http://mattrsullivan.com">mattrsullivan.com</a>]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, March 13, 2013 8:04 AM<br><b>To:</b><span class="Apple-converted-space"> </span>Steve Rickaby<br><b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:framers@lists.frameusers.com">framers@lists.frameusers.com</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: FrameMaker-specific preflight problem: update<o:p></o:p></span></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">First off, I'm glad you found a workaround.<o:p></o:p></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">EPS, AI, and PDF are all essentially the same file with different options, so I still wonder what the main issue is.<o:p></o:p></div></div><div><div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> </span></p></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><i><span style="font-size: 10pt; font-family: Calibri, sans-serif; ">-Matt</span></i><span style="font-size: 10pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> </span></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(95, 73, 122); ">Matt Sullivan</span></b><span style="font-size: 9pt; font-family: Arial, sans-serif; "> </span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><i>technical communication | online training | eLearning</i></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br></span></b><b><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); ">twitter: </span></b><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(127, 127, 127); "><a href="http://twitter.com/mattrsullivan" style="color: purple; text-decoration: underline; ">@mattrsullivan</a></span><span style="font-size: 7.5pt; font-family: Arial, sans-serif; color: rgb(116, 116, 116); "><br><b>phone:</b> 714 960-6840 </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">On Mar 13, 2013, at 3:57 AM, Steve Rickaby <<a href="mailto:srickaby@wordmongers.demon.co.uk" style="color: purple; text-decoration: underline; ">srickaby@wordmongers.demon.co.uk</a>> wrote:<o:p></o:p></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><br><br><o:p></o:p></div><blockquote style="margin-top: 5pt; margin-bottom: 5pt; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">I tried ensuring that the drop shadow was created by a filer rather than an effect, and imported the illustration as a PDF. The problem remained.<br><br>I then tried importing as an .eps: problem fixed.<br><br>So it seems to be specific to an interaction between Illustrator drop shadows, FrameMaker's importing of PDF files, and FrameMaker's subsequent PDF generation.<br><br>Thanks to everyone who responded to this.<br>--<span class="Apple-converted-space"> </span><br>Steve<br><br><o:p></o:p></div></blockquote></div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "></p></div></div></div></blockquote></div><br></body></html>